Windows 10: Internet -stopped working on the laptop

Discus and support Internet -stopped working on the laptop in Windows 10 Network and Sharing to solve the problem; My internet has stopped working on my laptop. I have tried with an ethernet cable and still says connected no internet access. I have tried various... Discussion in 'Windows 10 Network and Sharing' started by SamanthaWolfe1, May 17, 2020.

  1. SAMANTHAWOLFE1
    SamanthaWolfe1 Win User

    Internet -stopped working on the laptop


    My internet has stopped working on my laptop. I have tried with an ethernet cable and still says connected no internet access. I have tried various solutions but no luck. when in command the the ip config will not work and says media disconnected.

    I believe I need to update my driver, however I have two issues. My laptop does not have enough disk space to update. I have a 16GB usb to use but I can't access the internet on the laptop now. Can you advise how to proceed? many thanks

    :)
     
    SamanthaWolfe1, May 17, 2020
    #1
  2. RONALENE MAT
    Ronalene Mat Win User

    Internet randomly stops working on laptop

    Hi,

    Several factors may affect your Internet connection that may potentially affect its performance or for it to stop working randomly. To better assist you, we would like to ask you a few questions:

    • Is this the first time that you've encountered the issue using your laptop?
    • Have you made any recent changes on your laptop prior to this issue?
    • Did you encounter any error messages? If so, please send us a screenshot of the exact error.
    • What troubleshooting steps have you performed so far?

    We'll keep an eye out for your response.
     
    Ronalene Mat, May 17, 2020
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Internet Explorer has stopped working

    Hi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

    Do let us know:

    • If you have made any changes to the operating system that might have resulted in causing this issue?
    • If you were able to see any error code/ error message when Internet Explorer crashes?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onInternet Explorer Performance and follow the onscreen instructions.

    Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

    What to do when Internet Explorer isn't working

    Disclaimer: The Reset Internet Explorer Settings
    feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
    use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.
     
    Deepika Gowda, May 17, 2020
    #3
  4. PAVAN_N
    Pavan_N Win User

    Internet -stopped working on the laptop

    internet explorer has stopped working

    Hi Lawrence,

    Please answer these questions to assist you better.

    What is the exact error message you get?

    I suggest you to refer the link below and follow the troubleshooting steps suggested.

    What to do when Internet Explorer isn't working.

    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Do let us know if Internet Explorer started working. Thank you.
     
    Pavan_N, May 17, 2020
    #4
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Internet -stopped working on the laptop

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