Windows 10: Internet very slow

My internet has been very slow but only on my laptop, i did the speedtest on my iphone and laptop and ping was 13 ms download was 12.87 mbps while on my iphone ping 25 ms and download 32 mbps. i deleted the network also rebooted my router and laptop still the same, my laptop isnt even old, i bought it 3 months ago. what should i do to fix it?

:)

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Constant script errors and slow loading pages in 10 internet explorer 11

I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?

 

Slow Internet Issue

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing with internet lag in your laptop and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of the laptop?
• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What type of internet connection are you using (wired/wireless)?
• Are you facing lag issue with any other device like a smart phone or a different laptop to the same network?
• Do you face the same issue connecting the Laptop to a different network?
• Did you try connecting the laptop using an Ethernet cable?

Meanwhile, we would suggest you to perform the steps as mentioned in this article:

Fix network connection issues in Windows and let us know the end result.



As an additional information, you can refer this article:

Why is my Internet connection so slow?

Note: This article is for Windows 7, but it holds good for Windows 10



We await your response.



Aditya Roy

Microsoft Community – Moderator