Windows 10: internet wifi

I want to know how you can repair this problem. I have a MacBook laptop and I have another Dell Laptop, my Dell can not connect to my Wi-Fi network, my cell phones and my MacBook connect perfectly. What I can do?

:)

 

wifi & internet

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue

I suggest you to follow the methods below and check if it helps.

Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue
is with your internet.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Internet Connection troubleshooter and Network Adapter troubleshooter.
  

Method 2:Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Why does my computer disconnect from the internet constantly? (WiFi)

Hi Kevin,

Here are few troubleshooting steps which you may try to resolve the issue with WIFI disconnecting on your Computer.

Method 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

If above method doesn't work I suggest you try below method

Method 2:

I suggest you to try the troubleshooting steps from the below article on Fix network connection issues.

http://windows.microsoft.com/en-in/windows-10/fix-network-connection-issues

If you need further assistance, we will be glad to help you.

 

WiFi Internet Keeps Disconnecting


Hi Gerry Atric and welcome to the forum.

lol *Biggrin

Don't know if you have tried this, but this is my suggestion:

Settings >Network & Internet > Wi-Fi > Manage Wi-Fi Settings
Go to the settings under the Wi-Fi Sense heading
Turn off "Connect to suggested open hotspots"
and/or
Turn off "Connect to networks shared by my friends"