Windows 10: INTERRUPTED WINDOWS UPDATE

Discus and support INTERRUPTED WINDOWS UPDATE in Windows 10 Installation and Upgrade to solve the problem; My laptop battery died during the windows update; this is the first time it happened, so I am worried my os might get corrupted. When I turn it on... Discussion in 'Windows 10 Installation and Upgrade' started by Megan-123, Apr 15, 2021.

  1. Megan-123 Win User

    INTERRUPTED WINDOWS UPDATE


    My laptop battery died during the windows update; this is the first time it happened, so I am worried my os might get corrupted. When I turn it on again, it says "Undoing changes made to your computer". Is my OS already damage? What should I do with this kind of case?. Thank you so much! Hoping to get a response. Have a good day.

    :)
     
    Megan-123, Apr 15, 2021
    #1
  2. intprob Win User

    Help with Hardware Interrupts

    To use Krview, ignore any driver that is part of Windows or that is for the CPU idle thread.
    inteppm is for the CPU idle thread, ignore it.
    hal and ntkrnlpa are part of Windows, ignore them.
    ati2mtag is the first one on the list that is elevated and relevant.
    Find out what hardware interrupt it uses and then any device that shares this interrupt could be the problem. It might not be ati2mtag.
    If its the video driver, can you use another card?
    Putting the computer to sleep might reset things.
     
    intprob, Apr 15, 2021
    #2
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond INTERRUPTED WINDOWS UPDATE :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Apr 15, 2021
    #3
  4. AsRock Win User

    INTERRUPTED WINDOWS UPDATE

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Apr 15, 2021
    #4
Thema:

INTERRUPTED WINDOWS UPDATE

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