Windows 10: Invoke Speaker Philips Hue Not Authorized

Discus and support Invoke Speaker Philips Hue Not Authorized in Cortana to solve the problem; Greetings. I have Philips Hue lights & an Invoke Smart Speaker. I have no other smart home devices. I have had the lights for about 1 month, & they... Discussion in 'Cortana' started by MKCBrown93, Jun 10, 2019.

  1. Invoke Speaker Philips Hue Not Authorized


    Greetings. I have Philips Hue lights & an Invoke Smart Speaker. I have no other smart home devices. I have had the lights for about 1 month, & they worked well with no issues. I was able to speak to Cortana through my Invoke speaker & ask her to turn on or off my lights, or to set them to a scene. This morning I awoke & tried to ask Cortana to turn on my lights, and she is no longer able to do so. She says: "Alright... Looks like your device is unauthorized. Please check your device and Cortana app, and try again." This error came out of nowhere, meaning I have made no changes to anything, nor did Philips do any sort of update, so I cannot fathom what might have happened to trigger this.

    :)
     
    MKCBrown93, Jun 10, 2019
    #1
  2. Argel Obm Win User

    Philips Hue not working with Invoke and Cortana

    Hi Pavel,

    We need to clarify some information first for us to better understand your Philip Hue concern. Kindly answer these questions:

    • Can you please tell us the step-by-step process on how you're connecting Philips Hue to Cortana?
    • Are you encountering any error when connecting Philips Hue to Cortana?
    • What are the exact voice commands that you're using to control the light?
     
    Argel Obm, Jun 10, 2019
    #2
  3. Philips Hue not working with Invoke and Cortana

    Hi,

    I have just ordered my Invoke and would like to use with Philips Hue.

    Can you please confirm the correct steps to have them work together?

    Thanks,

    Trevor
     
    TrevorScarlett, Jun 10, 2019
    #3
  4. Pavel26 Win User

    Invoke Speaker Philips Hue Not Authorized

    Philips Hue not working with Invoke and Cortana

    The Philips Hue app is working fine. I can operate all my lights with Philips Hue app. Even I got my friends echo and tried with it and that also worked. Only my Invoke and Cortana is not able to see Hue is already connected.

    I got another set of philips hue and it also didn’t work
     
    Pavel26, Jun 10, 2019
    #4
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Invoke Speaker Philips Hue Not Authorized

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