Windows 10: Ion Superia 7 and EZ vinyl software

Discus and support Ion Superia 7 and EZ vinyl software in Windows 10 BSOD Crashes and Debugging to solve the problem; I purchased Ion Superia 7 in 1 record deck and tried to download the EZ vinyl software on the PC. However received a message saying I cannot connect to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PaulGardner5, Apr 9, 2019.

  1. PAULGARDNER5
    PaulGardner5 Win User

    Ion Superia 7 and EZ vinyl software


    I purchased Ion Superia 7 in 1 record deck and tried to download the EZ vinyl software on the PC. However received a message saying I cannot connect to audio device

    :)
     
    PaulGardner5, Apr 9, 2019
    #1
  2. DAVIDSTRACEY
    davidstracey Win User

    ION SUPERIA RECORD DECK NOT RECOGNIZED BY EZ VINYL SOFTWARE

    I have an Ion superia 7 in 1 record deck which I bought for recording my old L Ps,I downloaded the EZ vynal software on my laptop but when I go to install it I get a dialogue box saying cannot connect to audio device. I have tried everything including different
    usb cables,even exchanging for another deck,but with no success,can anyone offer any advice please.

    ***Original Title: ION SUPERIA RECORD DECK***
     
    davidstracey, Apr 9, 2019
    #2
  3. BRENDA WOOLLARD
    Brenda Woollard Win User
    Windows 10 - ION ez vinyl/tape converter

    Hello Eldred,

    I have a link to Ion's support website.

    ION Support

    Did you try uninstalling the software and the device you use it with? Do you also have the most recent version of the ION ez vinyl/tape converter software?

    I would recommend completely uninstalling the device and the software. Restart Windows 10 a couple times, then reinstall your device and the software as if you installed it for the first time?

    Which Ion Audio device do you have installed? From what I have seen at their website, Windows 10 is compatible with all Ion Audio products.

    Brenda
     
    Brenda Woollard, Apr 9, 2019
    #3
  4. ELDREDMESHER
    EldredMesher Win User

    Ion Superia 7 and EZ vinyl software

    Windows 10 - ION ez vinyl/tape converter

    Original Title : *** Email address is removed for privacy ***

    Since I've upgraded to windows 10 every time I turn on my ION ez vinyl/tape converter and try to connect this message comes up: Unable to connect to the audio device. Please make sure your audio device is connected and turned on. I've tried this and all
    of the necessary things that always worked using windows 7 but not in windows 10 and I don't know what to do next. Any help would be greatly appreciated. Thanks.
     
    EldredMesher, Apr 9, 2019
    #4
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Ion Superia 7 and EZ vinyl software

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