Windows 10: IP Address Scam

Discus and support IP Address Scam in AntiVirus, Firewalls and System Security to solve the problem; I have received 4 telephone calls from a person named "Cathlene from Microsoft" stating she has an important message for me in that my Computer has... Discussion in 'AntiVirus, Firewalls and System Security' started by WilliamJacque, Aug 5, 2019.

  1. IP Address Scam


    I have received 4 telephone calls from a person named "Cathlene from Microsoft" stating she has an important message for me in that my Computer has been compromised and that my IP address needs to be changed. The last call was at 12:15 PM, today! I hung up!! I forgot to mention that these 4 calls were between 9 AM and 12:15 PM!!

    :)
     
    WilliamJacque, Aug 5, 2019
    #1

  2. Finding IP address

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I suggest you to follow the steps mentioned below to find printer’s IP address:

    1. Type Devices and Printers in the Windows search bar.
    2. Select on the printer and click on
      Manage.
    3. Click on the Ports tab.
      You will be able to find printer’s IP address under the ‘Ports’ tab.

    Few printers also have a “Test print” option on the printer. When you print a test page from network printer, the page shows the IP address along with other details.

    Note: If it is set on DHCP mode the IP address will constantly change.
    The IP address is assigned automatically by your router using a protocol called DHCP.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Aug 5, 2019
    #2
  3. Geethu B Win User
    ip address problem

    Hi,

    Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



    This issue could have occurred due incorrect TCP\IP Address settings.



    Try the steps listed here:



    Method 1:

    I suggest you to reset TCP\IP and check if it helps.



    How to reset TCP/IP by using the NetShell utility

    https://support.microsoft.com/en-us/kb/299357

    Note: Applies to Windows 10.



    Method 2:

    If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.


    • Click on
      Start and type cmd on start search.

    • Right-click on command prompt Run
      and selectas administrator.

    • At the command prompt, type the following commands and hit
      Enter after each command.

    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew


    exit




    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.
     
    Geethu B, Aug 5, 2019
    #3
  4. IP Address Scam

    IP Address

    Hi Will,

    You might need your computer's IP address if you want to set up an Internet connection, allow other people to connect to your PC, or need to troubleshoot network problems. Kindly follow these steps to find the IP address of your computer:

    • Select the Start button , start typing View network connections, and then select it in the list.
    • Select an active network connection, and then, in the toolbar, select
      View status of this connection
      . (You might need to select the chevron icon to find this command.)
    • Select Details. (Your PC's IP address appears in the
      Value
      column, next to IPv4 Address).
    Let us know whenever you need further assistance.
     
    Nathaniel Mon, Aug 5, 2019
    #4
Thema:

IP Address Scam

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