Windows 10: IRQL_NOT_LESS_OR_EQUAL BSOD error 0x0000000a

This isn't my issue, this is a friends issue that she needs to get sorted due to the fact it's happening at random times and she doesn't have an account on here and does not wish to make one.

I have tried looking in BlueScreenView about this DMP file however cannot figure it out, this is not my area of expertise. If anyone is able tto have a look at it and tell me what the issue is, that would help out a lot.

DMP and speccy list of components are available in the attached files.

BSOD happens randomly with no patterns, Display drivers were uninstalled via DDU and reinstalled via GeForce Experience gaming client. everything else is up to date and Windows is also up to date. Not sure what the issue was.

:)

 

After updating to windows 10 my pc always Crash so help plz

Thanks for replay

• I meant the system (windows 10)
• I repeatedly get BSOD
• yes
• since I updated to windows 10
• No

these are example for error message I get:

KMODE_EXCEPTION_NOT_HANDLED

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

SYSTEM_SERVICE_EXCEPTION 0x0000003b

IRQL_NOT_LESS_OR_EQUAL 0x0000000a

DRIVER_OVERRAN_STACK_BUFFER 0x000000f7

I uploaded my dump files at my 1st post

 

I've been having BSOD errors with my Lenovo Yoga 2 13 over the past few weeks, BSOD IRQL_NOT_LESS_OR_EQUAL.

* Original Title: BSOD IRQL_NOT_LESS_OR_EQUAL

I've been having BSOD errors with my Lenovo Yoga 2 13 over the past few weeks with some freezing happening the other day (unresponsive to mouse and keyboard, hard shutdown required). Most of the BSODs have displayed a IRQL_NOT_LESS_OR_EQUAL error with the
bugcheck code 0x0000000a. Just trying to get some ideas here on whether it may be a faulty driver or hardware. I did a complete reset and fresh install of Windows 10 yesterday and it had been working fine until today when the same BSOD came up. After the reset,
I updated the following drivers: Intel HD Graphics version 20.19.15.4331, Lenovo ACPI-Compliant Virtual Power Controller version 13.52.34.549, BIOS build 96CN31WW(V1.17)

System Specs:

Lenovo Yoga 2 13"

Windows 10 Home

OS build 10586.218

Intel Core i5 4210U CPU

8 GB RAM

Here is the most recent BSOD dump file (Created from BlueScreenView)

Bug check string: IRQL_NOT_LESS_OR_EQUAL

BCC: 0x0000000a

Parameter 1: 00000000`00000008

Parameter 2: 00000000`00000002

Parameter 3: 00000000`00000000

Parameter 4: fffff803`2e9e9675

Caused by driver: hal.dll

Caused by address: hal.dll+1b675

Crash address: ntoskrnl.exe+142760

Any help is greatly appreciated, thanks.

 

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