Windows 10: Is a Neweer 700 microphone compatible with my Surface Pro?

The website says, 'incompatible with tablet computers'. Does that include Surface Pro, I presume it does but I just want to be sure. Thanks!

submitted by /u/Progress456
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:)

 

surface 4 pro microphone

Hi William,

To help you with turning on your microphone on your Surface Pro 4, you may follow the steps below:

• Go to Desktop App.
• Touch and hold on the volume icon until the box appears (or just right-click)
• Touch Sounds.
• Touch the Recording tab.
• Touch the microphone that is disabled to select it.
• Touch Properties.
• Select Use this device (enabled).

Let us know if it answered your query.

Thank you.

 

microphone is not working

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could occur due to incompatible or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

What is the make and model of your computer and microphone?

Method 1: Run audio troubleshooter.

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Follow the steps to run the troubleshooter:

• Press Windows key on your keyboard
• Type Troubleshooting and click
  Troubleshooting..
• Click on view all (on the left)
  
• Select Playing Audio
  troubleshooter
• Follow the prompted steps to troubleshoot this issue.

If the issue persist, follow method 2.

Method 2: Check for the microphone settings.

Step 1:
I would suggest you to set microphone as default device and check.

• Right click on the volume icon in the system tray and then click "Recording devices"
• Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
• Right click on Microphone and then click "Enable".
• Highlight the microphone and then choose "Set as Default Device".
• Click Apply and OK.

Step 2: Make sure that the Microphone is not disabled.

Make sure that the Microphone is not disabled. Follow the steps given to check that:

• Right click on the volume icon and select “Recording devices”.
• Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Make sure that the Microphone is not disabled.

If the issue persists, follow method 3.

Method 3: Update the sound drivers.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the sound drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your audio/sound devices.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Step 2: Check in
compatibility mode.

Download the drivers from the manufacture's website for Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older
programs compatible with this version of Windows (Steps applies to Windows 10)

You can get back to us if you have any difficulties in doing the same. We are always here to help you.

____________________

Thanks & Regards,

 

Microphone Not Working

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could occur due to incompatible or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

What is the make and model of your computer and microphone?

Method 1: Run audio troubleshooter.

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Follow the steps to run the troubleshooter:

• Press Windows key on your keyboard
• Type Troubleshooting and click
  Troubleshooting..
• Click on view all (on the left)
  
• Select Playing Audio
  troubleshooter
• Follow the prompted steps to troubleshoot this issue.

If the issue persist, follow method 2.

Method 2: Check for the microphone settings.

Step 1:
I would suggest you to set microphone as default device and check.

• Right click on the volume icon in the system tray and then click "Recording devices"
• Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
• Right click on Microphone and then click "Enable".
• Highlight the microphone and then choose "Set as Default Device".
• Click Apply and OK.

Step 2: Make sure that the Microphone is not disabled.

Make sure that the Microphone is not disabled. Follow the steps given to check that:

• Right click on the volume icon and select “Recording devices”.
• Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Make sure that the Microphone is not disabled.

If the issue persists, follow method 3.

Method 3: Update the sound drivers.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the sound drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your audio/sound devices.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Step 2: Check in
compatibility mode.

Download the drivers from the manufacture's website for Windows 10, if not available.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older
programs compatible with this version of Windows (Steps applies to Windows 10)

You can get back to us if you have any difficulties in doing the same. We are always here to help you.

____________________

Thanks & Regards,