Windows 10: Is it possible to use microsoft family to see the device screen my child is viewing remotely?

Hi guys,

my wife and I have just purchased 3 new windows 10 pcs HP 250 G7 laptops for our kids to use at school in class time.


We have setup Microsoft family on these devices and our kids have been added to our family.

I have added their accounts as child accounts and we would also like to take this a step further...is it possible for us to actually view the computer screen/s of these new laptops remotely, so we can see what our kids are up to even when they are not on our home network?


If so,


1. what is required and how do we achieve that goal?

2. would the solution be "covert" ie child account doesn't actually know we are watching remotely


kind regards

Adam

:)

 

Problems adding a child on the family account

Hello,

We're here to help.

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

Your child will need to accept the invite from their email.

Do note, you need to accept the email invitation from a device with the Child account currently logged in.

Let us know how it goes and we will be glad to assist you further.

 

Microsoft family- no longer monitoring child's activity

Hello,

There are several reasons why you are having this issue. One of the reasons could your account might not be configured properly. To resolve this, let us reconfigure your Family Safety feature:

Remove child account

• From a web browser, go to http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

Add child account to your family

• Sign in at account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select Create a new email address for your child and follow the instructions on the screen.

Update us with the result so we can further help you.

 

Child activity reporting

Hello,

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

If the suggestion above doesn't work, feel free to post back so we can further troubleshoot.