Windows 10: Is my LG BP50NBP40 external DVD burner bad?

I have a seldom used external BD/RE unit LG BP50NBP40 that isn't working. I purchased it a couple of years ago to go with my new laptop that doesn't have an internal cd/dvd drive and it worked fine with both the laptop and my desktop machines for the dozen or so times that I've used it. Now File Explorer doesn't recognize it on any of my machines.

The unit spins up with a CD or DVD inserted but isn't recognized by Explorer. It does show up in Disk Management and when I click on "Properties" the return says that the device is working properly and the best driver is being used. I tried uninstalling and reinstalling the unit and the results don't change. Also went through the Windows troubleshooter without success.

Is there some way that I can confirm that the unit actually is bad before I purchase a new one?

:)

 

External DVD Burner recommendations

Gang,
Since I am going to dual loop my pc I don't have room for an internal burner,
Any suggestions on the best External DVD Burners.
THX

 

No DVD Burner in win10


Hi. Thank you for your quick response. I downloaded the suggested programme and was able to produce the necessary VOB files. I could not get the burner to work however. Although the programme recognises my burner as per screen, my PC tell me to insert a disc. I have used both my H and I drives, and also tried DVD+RW and DVD-R, both of which are compatible with the programme. Bree ( a forum guru), also suggested using DVD style.I downloaded that but got the same result. I know that you may not be clued up on the particular software, could there be an issue with the drives? when I check the device manager, things seem to be okay. I just feel that I am missing a step somewhere. When I used win 7, I didnt think about what I was doing, it just happened

 

Driver for USB CS/DVD burner

Hi Peter,

For better assistance in checking the compatibility of your external USB CD/DVD burner with Windows 10, we suggest contacting the manufacturer of the burner.

Let us know if you have other concerns.