Windows 10: is there any way to actually get a person to help at microsoft.

nathonhood · Nov 28, 2023

its run around on the help page with no assist. phone number tells me to use the web where i get no help and i cant talk to a person for anything.

:)

Brink · Nov 28, 2023

Microsoft: Additional steps to help keep personal information secure

We’re committed to helping our users keep their personal information secure and private. A key part of our work is identifying and preventing unauthorized access to your Microsoft Account (including Outlook.com email and OneDrive) by anyone other than you.

We’re taking an additional step today. We will now notify you if we believe your account has been targeted or compromised by an individual or group working on behalf of a nation state.

We already notify users if we believe their accounts have been targeted or compromised by a third party, and we provide guidance on measures users can take to keep their accounts secure. We’re taking this additional step of specifically letting you know if we have evidence that the attacker may be “state-sponsored” because it is likely that the attack could be more sophisticated or more sustained than attacks from cybercriminals and others. These notifications do not mean that Microsoft’s own systems have in any way been compromised.

If you receive one of these notifications it doesn’t necessarily mean that your account has been compromised, but it does mean we have evidence your account has been targeted, and it’s very important you take additional measures to keep your account secure. You should also make sure your computer and other devices don’t not have viruses or malware installed, and that all your software is up to date.

The evidence we collect in any active investigation may be sensitive, so we do not plan on providing detailed or specific information about the attackers or their methods. But when the evidence reasonably suggests the attacker is “state sponsored,” we will say so.

There are some important steps that everyone should take to help keep their Microsoft Account and their online personal information secure including:

Turn on two-step verification: This makes it harder for hackers to access your account even if they guess your password because if they try to sign in on a device Microsoft doesn’t recognize, we’ll ask for an extra security code (which you can get from a special app on your phone, sent to a different email address or via SMS text message).

Use a strong password and change it often: Make sure your password contains a mix of letters, numbers and symbols, isn’t a complete word and is different than the password you use on other sites. Be sure to change your password often.

Watch for suspicious activity on your account: The “Recent Activity” page on your Microsoft Account shows recent sign-ins and changes to your account, and allows you to let Microsoft know if you were not the person making these changes.

Be careful of suspicious emails and websites: Don’t open emails from unfamiliar senders or email attachments that you don’t recognize. Be careful when downloading apps or files from the Internet, and make sure you know the source.

Keep your computer software, including your Web browser, up to date and run an up-to-date anti-virus program: For Windows PCs, you should turn on Windows Update to ensure your PC and Microsoft software stay up to date. You should install a reputable anti-virus/ anti-malware software. Both Windows 8.1 and Windows 10 already include free anti-malware software called Windows Defender.

You can read more about the steps you can take to better protect your personal data and make any necessary changes on the Microsoft Account Security Page.
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Source: Additional steps to help keep your personal information secure - Microsoft on the Issues

Corduroy_Jr · Nov 28, 2023

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

hurricane51 · Nov 28, 2023

Edge Search Does Not Permit Change of Region

I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.

Select Settings and click on Choose what to clear.

Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

Go to Settings.

Choose Accounts and then select Family and other users.

Select add someone else on this PC.

Enter a user name and hit next.

Click on Finish.

Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

Windows 10: is there any way to actually get a person to help at microsoft.

is there any way to actually get a person to help at microsoft.

is there any way to actually get a person to help at microsoft.

is there any way to actually get a person to help at microsoft.

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