Windows 10: Is there any way to check if a mouse is faulty?

I've been having problems with my laptop in recent weeks and I've been coming to the Community for help.


It occurs to me that some of the problems might be caused by my mouse. It's a Microsoft mouse with clickers on both sides and a roller ball in the middle. (I don't know the correct technical terms.)


The problems range from a simple one - text jumping all over the place as shown below * - to the bizarre - I'll copy a line of text but when I paste it, it shows stuff previously saved. (example below ***)


It's about four years old although the driver software is shown as 2006 - version10.0.18362.1


I've bing'd for how to check for driver updates and there are dozens of products online. But I've no idea if all of the web sites/products (*are safesites) are safe.


Can I check somewhere in Microsoft for updates? (Previously I just would have bought a new one but that's frowned upon nowadays.)


PS This isn't a Windows system failure of course but I haven't a clue in which forum this should be. Would a Moderator please move as appropriate. TIA


*** "Wo10.0.18362.1" appeared when I tried to paste something else. I'd pasted it on the line hallway up having copied it from my Control Panel.

:)

 

Logitech Wireless Mouse

Hi Ken,

Not working wireless mouse could be due to the following:

• Outdated device driver
• No device driver installed
• Faulty wireless mouse receiver

We would like to know some information to better isolate the issue:

• Have you done any changes (like updating your Windows) on your computer prior to the issue?
  
• Have you tried using using your wireless mouse on other computer and checked if the issue persists?
• Have you tried updating your wireless mouse driver?

For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

• Type troubleshoot in the search box and press Enter.
• Select Hardware and Devices, then click
  Run the troubleshooter.

If the troubleshooter didn't work, you can check this
article about updating your wireless mouse driver.

Let us know if you need further assistance.

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.