Windows 10: Is this a genuine Microsoft approach / service?

I was looking for assistance with an Outlook query whilst going through the Mocrosoft site. The offer to access remotely popped up which i accepted. This opened up a tab unsure whether Microsoft supported or not brower mntioned,,123 but cant remember exact path, there was issues getting access and no help provided but am concerned despite going through Microsoft links it may be a rogue firm who breached my machine. Please advise any help

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"Chinese Characters" program delaying shutdown - a different approach.

Hi,

Thank you for your response.

• As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?

I would suggest you to check the all apps list and check if that Chinese character app is present.

After you try the above steps and share us the results what happens we can proceed with the further suggestions.

Please post us back with the results after troubleshooting the above steps and check.

Keep us posted to help you better.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Windows 7 not genuine problem

It seems like that's an OEM windows copy, it will do that the every time you reinstall the OS. If you have the key, next time you see the "not genuine windows copy" click it and choose to activate by phone, everything else is pretty straight forward as it explains step-by-step. If it doesn't work, then its highly likely that you got a Pirate copy.