Windows 10: Is Ultraview a scam?

Discus and support Is Ultraview a scam? in AntiVirus, Firewalls and System Security to solve the problem; I don't understand what just happened. I clicked on a link that locked up my computer. It said that there was possible pornographic malware. I called... Discussion in 'AntiVirus, Firewalls and System Security' started by DawnaM, Jan 14, 2022.

  1. DawnaM Win User

    Is Ultraview a scam?


    I don't understand what just happened. I clicked on a link that locked up my computer. It said that there was possible pornographic malware. I called 800 318-1045 because that was the number I found on the internet for microsoft support. Long story short, I paid $299.99 for up to 5 devices for 3 years. They accessed my computer and told me I had Trojan Horse malware trying to access my computer. They then went into my computer and fixed? everything. Was this legit?

    :)
     
    DawnaM, Jan 14, 2022
    #1
  2. joey_le Win User

    Is Ultraview a scam program?

    UltraViewer is just a remote support software. Itself not a scam or harmful program. But the technician who contacted you may be a scammer. So do not allow him to remote control your computer if you could not verify his identification.
     
    joey_le, Jan 14, 2022
    #2
  3. Is Ultraview a scam program?

    I just had a phone call from 1-866-978-4891. It was someone with what sounded like an Indian accent telling me my Windows key had expired. In answer to my question, he said he was from Tech Support and was going to help get me to someone who could get
    me an updated key so that I wouldn't lose all my info. He had me run ms config to confirm that he was legit. He then had me install either Ultraview or Ultraviewer. I asked what it was, and he said it was so a supervisor in Tech Support could remotely access
    my computer and get it working again with an updated key. When he connected me, the next guy told me it would be $100 for 3 years, and when I asked more detailed questions, like why was I still able to use my computer and get into my MS programs, he got angry
    and said he had other calls coming in and was going to end the call. I asked if I shouldn't be able to call MS myself to verify, and he said fine, but my computer was going to be wiped of all info within 4 hours and hung up. I deleted the program from my desktop,
    then went to Control Panel to uninstall it, but I couldn't find it. I need to know if I was scammed and what to do about it. I already filed a scam form via Windows Support, but couldn't get to a human.
     
    StacieDasher, Jan 14, 2022
    #3
  4. Le Boule Win User

    Is Ultraview a scam?

    Is Ultraview a scam program?

    Fake Tech Support Scams – see video from the MS Digital Crimes Unit (copy/paste the link into your browser).



    See Beware of Phony Tech Support Scams



    Microsoft security help & learning - Microsoft Support



    If you allowed the scammers to access your computer suggest confer with a professional repair technician or reset your computer or do a clean install of Win 10:



    https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options



    https://answers.microsoft.com/en-us...ndows-10/1c426bdf-79b1-4d42-be93-17378d93e587



    If you allowed the scammers access to your computer be sure you change passwords and consider all personal and financial data in the computer to be potentially compromised...you may need to confer with banks, credit card providers,
    etc. and possibly change your account numbers - recommend you seek their advice on what to do.



    If you prefer to seek assistance from MS you can obtain “Premium Support” from MS at http://answerdesk.microsoftstore.com



    Regards…



    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. - Emsisoft | Security Blog
     
    Le Boule, Jan 14, 2022
    #4
Thema:

Is Ultraview a scam?

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