Windows 10: Issue after upgrading TPM firmware

Discus and support Issue after upgrading TPM firmware in AntiVirus, Firewalls and System Security to solve the problem; Hello, This is the update that I am trying to accomplish:... Discussion in 'AntiVirus, Firewalls and System Security' started by Ethan.ASI, Jul 13, 2018.

  1. Ethan.ASI Win User

    Issue after upgrading TPM firmware


    Hello,


    This is the update that I am trying to accomplish: https://support.microsoft.com/en-us/help/4096377/windows-10-update-security-processor-tpm-firmware



    However after completing the steps that are listed within this article I am still not able to complete the actual upgrade. I still have the pop up that states i need to upgrade.


    I followed the following steps:


    1. ensure all upgrades are up to date.

    2. download the specific .EXE firmware update file and run it on my machine as an administrator

    3. clear TPM and restart.


    however simple these steps are I have not been able to complete the update.


    I am on a HP Z240 SFF 1.2 TPM




    What can I do to ensure that my TPM is updated to the latest firmware?

    :)
     
    Ethan.ASI, Jul 13, 2018
    #1

  2. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Jul 13, 2018
    #2
  3. Brink Win User
    RSA Keys Generated by Infineon TPMs are Insecure


    Read more: RSA Keys Generated by Infineon TPMs are Insecure
     
    Brink, Jul 13, 2018
    #3
  4. Issue after upgrading TPM firmware

    Update your security processor (TPM) firmware

    Is it just piece of cake or is this operation dangerous? I'm afraid to loose all my encrypted data???

    3. Clear your TPM

    Important

    Before clearing your TPM, be sure to back up your data.
    Do not clear the TPM on a device you do not own, such as a work or school PC, without being instructed to do so by your IT administrator.

    Follow these steps to clear your TPM:

    • Go to Start > Settings >
      Update & Security > Windows Security >
      Device security
      .
    • Under Security processor, select
      Security processor details
      .
    • Select Security processor troubleshooting, and then under
      Clear TPM, select Clear TPM.

      Your device will need to restart before the process is complete.
     
    FinnSvenning, Jul 13, 2018
    #4
Thema:

Issue after upgrading TPM firmware

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