Windows 10: Issue connecting my Xbox wireless controller to my PC or my laptop

Discus and support Issue connecting my Xbox wireless controller to my PC or my laptop in Windows 10 Gaming to solve the problem; It is an Xbox one wireless controller with Bluetooth. It works great when connected so no issues there. The issue is that I play on both my desktop... Discussion in 'Windows 10 Gaming' started by Bruceneo, Aug 25, 2019.

  1. Bruceneo Win User

    Issue connecting my Xbox wireless controller to my PC or my laptop


    It is an Xbox one wireless controller with Bluetooth. It works great when connected so no issues there.

    The issue is that I play on both my desktop and my laptop with my Xbox wireless controller. But every time I go from one to the other it will not connect to my wireless controller. I have to go into Bluetooth settings, remove the controller completely then re-add it to get it to reconnect to either machine when coming from gaming on the other one.

    For example: I've been playing a game on my desktop (higher end gaming machine) and my controller was working fine. Then last night I decided to go and play the game some more on my laptop (it is a lower end gaming laptop with a gtx 960m gpu), I went through the process of connecting it via Bluetooth and it worked fine, after I was done gaming I shut the laptop down. I go back to my desktop today and it would not connect to the controller until I removed it from Bluetooth devices then rediscovered it.

    Is it common to have to rediscover a Bluetooth controller if I connect it to a different computer in the interim?

    Is there any way around this so that I can just click the connect button and it will work?


    Thanks in advance,


    Bruce

    :)
     
    Bruceneo, Aug 25, 2019
    #1
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Aug 25, 2019
    #2
  3. Nikhar_K Win User
    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 25, 2019
    #3
  4. Issue connecting my Xbox wireless controller to my PC or my laptop

    Wireless Xbox One controller requires PIN for Windows 10.

    Hi,

    You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
    your controller by following the steps below:

    • Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
    • Press the Xbox button again to power it back on.
    • Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

    You can also update your Bluetooth drivers by following the steps on this
    link
    .

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Aug 25, 2019
    #4
Thema:

Issue connecting my Xbox wireless controller to my PC or my laptop

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