Windows 10: Issue installing game pass game

Discus and support Issue installing game pass game in Windows 10 Gaming to solve the problem; I installed Age of Empires 2 from the pc game pass, went to load it and it wouldnt play, instead just asking permission for Microsoft Store package... Discussion in 'Windows 10 Gaming' started by The Geordie Job, Dec 1, 2019.

  1. Issue installing game pass game


    I installed Age of Empires 2 from the pc game pass, went to load it and it wouldnt play, instead just asking permission for Microsoft Store package dependency. So i uninstalled it and then tried to reinstall it for it to only not install.


    Im currently stuck now in a loop. I go to the store and it says install, i click it and it instantly completes but then goes back to saying install.


    Ive tries clearing store cache, running a sfc and dsim check and still says install and then when clicked just instantly completes and goes back to saying install.


    Any help would be appreciated

    :)
     
    The Geordie Job, Dec 1, 2019
    #1

  2. Can't install games with game pass

    Hi Ashenath,

    If you can’t install Game Pass Games on your PC, follow these suggestions:

    Check if you have the right Game Pass

    Clear Cache of Xbox Game Pass App

    Update to the latest Windows 10 version,viz v1903

    Admin privileges for Games

    Give Admin privileges for Games

    Check Windows Store Apps Troubleshooter

    Repair Game if it keeps crashing or doesn’t work

    Cannot Sign in to Xbox Live

    If these steps didn't work, you can visit this link for further information:

    https://www.thewindowsclub.com/cant-install-gam...

    Feel free to give me feedback about this issue.

    Thanks and regards,
     
    RichardGuerzon, Dec 1, 2019
    #2
  3. installing a game

    Hi,

    Thank you for posting your query in Microsoft Community.
    We regret the inconvenience caused to you.


    Please try the steps given below and check if the issue persists:

    Step 1:

    I suggest you to right click on the game and try to run as administrator and check.

    Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

    Follow the steps below on how to install game in compatibility mode:

    1. Download the game from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the game and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the game install and then check the functionality.

    Hope this helps.

    Thank you.
     
    Venkatesh1709, Dec 1, 2019
    #3
  4. Misfit050 Win User

    Issue installing game pass game

    Can't install game pass pc games

    Bought the pc game pass and wanted to install outer worlds but when i put my mouse cursor over the install button my cursor turns into a red cross and i cant install the game and its the same with all the game pass games.
     
    Misfit050, Dec 1, 2019
    #4
Thema:

Issue installing game pass game

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