Windows 10: Issue opening photos from photos APP

Hi

Need help on this issue which am having.

I am not able to access photos from Microsoft photo APP ( Win 10 ), getting this error msg "system error xxx-xxx-xxxx196)

I am able to access the photos on other APP but only on this app I get error.

I don't want to restore the computer to factory setting because I have data stored and to many apps installed which I cannot install it back

Need your help in getting it resolved.

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

Unable to open the photos in Photos App

Hello David,

I realize the inconvenience you are facing in opening the Photos in Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• Are you trying to open the photos in Photo App?
• Are you getting any error messages when you try to open the photos?
• Do you have the copy of those photos and are you able to open those photos?

Please post to us with the information above to help you better.

 

Open with another app 'photos'


When you choose photos and select 'open with' it gives a selection of apps. In the list I see the apps but one that looks odd is labelled %1 and has a generic app icon. It's almost as if it's some kind of old or broken program that doesn't exist. All the other programs like paint and photos are in the list as they should be but this is a rogue one. Does anyone else see this?