Windows 10: Issue processing payments

Discus and support Issue processing payments in Windows 10 Software and Apps to solve the problem; Hello, Every time I try to purchase from Microsoft Books, I get the below message error: Contact us at Microsoft support We’re having trouble... Discussion in 'Windows 10 Software and Apps' started by arditbanja, Nov 22, 2018.

  1. Issue processing payments


    Hello,


    Every time I try to purchase from Microsoft Books, I get the below message error:

    Contact us at Microsoft support


    We’re having trouble processing your payment and we’d like to get it sorted out.




    Thank you in advance for your support,

    Ardit Banja

    :)
     
    arditbanja, Nov 22, 2018
    #1

  2. Trouble processing payment

    Hi Johannsson,

    Payment issues occur if there is an issue with your account or your payment cards need an update. To resolve your concern, we recommend to check and follow the steps in this article:

    Manage your payment options online
    .

    If the issue still persists, we suggest contacting
    Xbox Contact Support
    . They can help you to update your account.

    Also, refer to this
    link
    on how to Troubleshoot problems with payment options.

    We look forward to your response.
     
    Marvelos Reg, Nov 22, 2018
    #2
  3. Trouble processing payment

    Hi Collin,

    Issues processing payment when purchasing online may occur if your payment instrument needs an update or there is an issue with your account. It can also occur if your account region is different from the region of the item that you are trying to purchase.

    To resolve your concern, click on this
    link
    and follow the steps to manage your payment details.

    If you are having troubles managing your payment details or billing information online, contact

    Xbox Chat Support
    via chat or request a call so they can help you update your account securely.

    Should you have any other queries, feel free to contact us anytime.
     
    Loraine Mon, Nov 22, 2018
    #3
  4. Issue processing payments

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options
    and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Nov 22, 2018
    #4
Thema:

Issue processing payments

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