Windows 10: Issue running Support Assist

I have been having issues trying to run Support Assist on my Dell XPS13 for a couple of months now. Whenever I attempt to run SupportAssist, I get the attached error. How do I go about fixing this?

:)

 

Issues with the computer power hp support assistant and windows update in Windows10

Hi Tina,

I understand the inconvenience caused regarding the shutting down of computer and issues with hp support assistant, and also windows updates. I will certainly assist you.

Please answer the below questions to assist you better.

1. What is the make and model of the computer?

2. When you say “issues with hp support assistant” what is the exact issue are you referring to?

3. Are you getting any error code or error message?

Follow the below methods and check if it helps.

Method 1:

I suggest you to try running the Power Troubleshooter to check if it helps to resolve the issue.

Run the Power troubleshooter on the system.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Further you can try creating a new power plan according to your preference. Refer the link below for more details on Power Plans.

Power Plans: frequently asked questions

http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

(Steps in the article, applies to Windows 10).

Method 2:
Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Support Assist.

My support assist is not responding.

When I attempted to go to my control panel and programs I looked for H support to repair and I do not have an HP support list in my programs at all.

What is my next step please?