Windows 10: issue with deleting duplicate Desktop folder

Howdy folks!

I am new to tenforums, having my normal residence at sevenforums. But I'm attempting to help my wife with her fairly new (June) Asus Tuf laptop with Win10 Pro Version 1909 Build 18363.1256, AMD Ryzen7, 16GB RAM

She somehow ended up with 2 Desktop folders showing under ThisPC and no Pictures folder. I ran the program listed in the tutorial in this forum
( Add or Remove Folders from This PC in Windows 10)

to merge the 2 Desktop folders. Now it shows only 1 in ThisPC and still 2 in Users\ebeet (my wife initial and part of last name).

The icons for the 2 in her Users folder both correctly show a computer screen and in properties says Desktop. The 1 listed under ThisPC has a Pictures icon although in Properties on General Tab it says Desktop. But when you go to Location Tab it says for Target location C:\Users\ebeet\Pictures.

So the Regedit file removed the duplicate listing in the File Tree but things aren't right. Trying to change the location in Properties didn't work.

I've attached a snip to show both folders.

Any suggestions on a solution would be helpful, and thanks in advance! happy New Year to ya!
Michael

:)

 

Trouble deleting a folder

Thanks for the suggestion but it says "delete folder failed for E:\....." for each folder I try.

*Confused

Will I be forever stuck with these unnecessary folders? *Oh Well hwell:

 

Duplicate Public Folders

Hi,

To further identify the cause of this problem, can you provide us the following information?

• What happens when you delete the duplicate folders?
• Does it happen to all of your folders or only those with pictures?
• Any steps you've tried to troubleshoot this issue?

Regards.

 

Duplicate Public Folders

Hope this helps someone identify the problem.

• Q: What happens when you delete the duplicate folders?
• A: Nothing. They're successfully deleted.

• Q: Does it happen to all of your folders or only those with pictures?
  • A: Only the default Public Folders (Documents, Pictures, Music, Videos).
  • A: All of the Public Folders have customized folder icons.
  • A: The above image shows yellow, empty folder icons (duplicates).

• Q: Any steps you've tried to troubleshoot this issue?
  • Actually, this has been a problem since Windows 7.
  • What I noticed then is that certain Windows programs created the duplicates:
    • Windows Media Player (stopped using)
    • Internet Explorer (stopped using)
    • Plus others, which I can't recall.
  • Only certain programs for Windows 10, as well:
    • Microsoft Edge (don't use it often)
      
    • Groove Music (never intentionally use it)
      
    • Plus others, which I haven't tracked.
      • I only notice it when I go to Public Folders.
      • By then, I've long since forgotten what was accessed.
  • I've googled for answers but most of those only address
    moving the Public Folders to another Drive.