Windows 10: Issue with file explorer

Discus and support Issue with file explorer in Windows 10 Support to solve the problem; When I go to file explorer to copy or move a file from one folder to another, it immediately closes (crashes). If I open and run sfc /scannow as... Discussion in 'Windows 10 Support' started by kenkadish, May 4, 2016.

  1. kenkadish Win User

    Issue with file explorer

    When I go to file explorer to copy or move a file from one folder to another, it immediately closes (crashes). If I open and run sfc /scannow as administrator, it will work just fine until the computer is rebooted. Scaanow does not even have to complete running; just opening it seems to do the trick. I just tried again by just opening the dos prompt as administrator, and even without running scannow, it works just fine.

    Any ideas what is going on here?

    Works just fine on my laptop also running windows 10 64 bit.

    Windows 10, 64 bit.


    kenkadish, May 4, 2016

  2. File Explorer has gone crazy after last nights upgrade.

    My only has icons instead of full descriptions. I can not get back to a point where I have tabs that actually say something. Please tell me how to get my view repaired? help... Help.... HELP!!!
    File Explorer, May 4, 2016
  3. Issue with File Explorer


    Thank you for posting your question on Microsoft community.

    I will surely help you with this.

    I would suggest you to try the methods below and check if it helps.

    Method 1: System maintenance troubleshooter.

    System Maintenance troubleshooter looks for unused files and shortcuts that you can clean up or remove so that your computer can run faster.

    1. Type troubleshooting in the search bar and open it.

    2. Click on view all on the left pane

    3. Run the system maintenance troubleshooter and follow the on screen instructions.

    If that doesn't help, please proceed to the next method.

    Method 2: Clean boot

    Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

    Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot"
    in the provided link to return your computer to Normal startup mode.

    I would also suggest you to update all available windows update and install all the latest drivers from the manufacturer’s website.

    Do get back to us with the result. We will be glad to help if you need further assistance.
    Deepak Krishnan R, May 4, 2016
  4. dalchina New Member

    Issue with file explorer

    Hi, have a look through this thread- read right through noting the various suggestions/thing that helped and see if any match your situaiton.
    File Explorer keeps crashing - Windows 10 Forums

    a. Does it happen in Safe Mode?
    b. After a clean boot?
    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums
    c. If you install Shellexview (free), hide all MS extensions, disable the rest?

    And finally if you look at Reliability History (Type 'reli' in Cortana's search bar) are there any helpful fault reports?
    dalchina, May 4, 2016

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