Windows 10: Issue with installing a printer

This problem started from the Windows update. Since that moment I’ve been unable to install a printer because in the Control panel the process sticks in "Unspecified". I solve this issue by rebooting, after that the printer appears under “Printers”. I have this issue with a few computer in the system and it doesn't matter if it is a TPC/IP or USB connection

:)

 

Wireless Printer Issue

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Run Printer Troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Printer troubleshooter and.
  
• 
  Run the Hardware and devices troubleshooter.
  

I suggest you to Download the latest drivers from the manufacturer web site and install, if the issue persist install the available drivers in Compatibility mode and check if it helps.

Method 2: Install the drivers in Compatibility mode.

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Installing and Epson Printer issue

Hi GCam56,

I would like to know more about the issue you're experiencing with your printer. Kindly answer the following questions:

• Are you getting any error messages?
• What troubleshooting steps have you tried so far?

Before trying to install the printer again, I suggest performing a clean boot. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.
For the steps on how to perform a clean boot in Windows, please refer to this
support article.

NOTE: Please go to the section:
Reset the computer to start normally after clean boot troubleshooting to boot the PC in normal startup after fixing the issue.

We're looking forward to your response.

 

Unable to install printer in Win10 due to spooler stopping

Let us resolve your issue in installing your printer. We suggest that you follow the troubleshooting steps below:

• Uninstall all your printer software and drivers.
• Disconnect your printer cables; then, restart your computer.
• Download and install your printer software and drivers from the manufacturer website.
• One you're done, connect your printer; then, check if the issue still persists.

Your reply is most important for us to ensure we assist you accordingly.