Windows 10: Issue with Laptop turning off after applying new thermal paste

Discus and support Issue with Laptop turning off after applying new thermal paste in Windows 10 BSOD Crashes and Debugging to solve the problem; Good Afternoon, I decided to clean out my laptop of dust and install new thermal paste after several years of use. I've done this before with other... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DerrickLang1, Sep 24, 2020.

  1. Issue with Laptop turning off after applying new thermal paste


    Good Afternoon,


    I decided to clean out my laptop of dust and install new thermal paste after several years of use. I've done this before with other PCs and laptops with no issue. I was able to reboot fine, then after about 10 minutes the laptop just turned off randomly. I was concerned, but upon turning the device back on I've run into my issues.

    • The laptop will go to the Windows login screen and stay there with the custom background I picked. If I hit 'ctrl alt del' to get to where I enter the password, the password begins typing itself slowly one character at a time. My keyboard doesn't work at this point, I can't click backspace or if I hit a key nothing registers. After it types 4-5 characters the device shuts off
    • I can't get into BIOS for the machine, as it will turn off either before BIOS loads or right as the BIOS comes up
    • I get to the startup repair, however the device powers off when I go to start it where it asks for the account's password


    I thought I may have mis-installed the cooler/fan and the thermal paste, however I've cleaned it now 3 different times and even bought new thermal paste in case the prior tube was old/expired, but still no luck. Is this a software issue? I am not sure if the device is broken or if it's a software issue. My thought is something is affecting the fan/heat sensor forcing the device to shut down, but I am not seeing anything on the board which looks fried/broken.

    :)
     
    DerrickLang1, Sep 24, 2020
    #1
  2. drdeathx Win User

    First time placing a thermal paste.

    Agreed. Looks like the OP was looking for better temps with AS5 and applied:

    • The cooler wrong
    • and/or Tim wrong
    Now the thread takes a turn Jester.
     
    drdeathx, Sep 24, 2020
    #2
  3. JATownes Win User
    Best thermal paste

    Most decent thermal paste is about all the same (1-2 degree difference). Without knowing the two listed, (I use MX-2), I would suggest going with the one that is non-conductive.
     
    JATownes, Sep 24, 2020
    #3
  4. pparks1 Win User

    Issue with Laptop turning off after applying new thermal paste

    Thermal Paste Questions

    For the Core i7, I suggest drawing a 7 with thermal paste. For the core i5, a 5.
     
    pparks1, Sep 24, 2020
    #4
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Issue with Laptop turning off after applying new thermal paste

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