Windows 10: Issue with login after Microsoft Defender Offline scan

Discus and support Issue with login after Microsoft Defender Offline scan in Windows 10 Software and Apps to solve the problem; I was having issues with my laptop that I haven't uses for awhile causing my cpu usage to be at 100% all the time and very high disk usage. I decided... Discussion in 'Windows 10 Software and Apps' started by jessi slattery, May 21, 2023.

  1. Issue with login after Microsoft Defender Offline scan


    I was having issues with my laptop that I haven't uses for awhile causing my cpu usage to be at 100% all the time and very high disk usage. I decided to attempt to use Microsoft Defender Offline scan tool. After the laptop initially restarted I was returned to the login screen and met with a error stating that something went wrong with my pin. The only other option I have is to use my Microsoft password. But my verified good Microsoft password returns as wrong password or username. I am unable to use the reset password option. My main goal is to recover the photos off the hard drive. I was pla

    :)
     
    jessi slattery, May 21, 2023
    #1

  2. Microsoft Defender Offline Scan

    I'll give this thread a little bump and explain what I have tried so far to no avail. After hours of extensive reading about how WDO and now Microsoft Defender Offline scans are not working for some since as far back as 2017 for Windows Defender Offline, I had removed all remnants of Malwarebytes from my registry in an attempt to see if any of those entries were conflicting with the Microsoft Defender Offline Scan.

    No dice!

    The second thing I tried was a Restore Health function with the DISM command and it reported a successful operation and still the Offline scan won't initiate. Yes, I rebooted after the DISM Restore Health Command.

    No Dice gain!

    Some articles suggested a repair install; but honestly at this point, if sfc /scannow isn't flagging anything and my OS is completely operational with no Event Viewer Errors and no Reliability History issues of any kind (especially Critical Events) I really can't justify using a repair install that probably will not fix it either.

    I mean I literally have no indication that any corruption exists anywhere throughout the OS; yet something that worked before the Cumulative Update is now broken and not a peep of it has been mentioned in any documentation that I came across lately that it is a known issue with the November 11th Cumulative Update for systems on 20H2.

    Sure I could restore a full backup image I have to prove that Microsoft Defender Offline Scan worked prior to the update; but who would really be interested in that proof?

    I don't understand why this feature was broke on some systems since 2017 and mine remained immune until just now.

    So I would really like to hear suggestions if anyone knows how to get this feature working again on this latest Version and Build listed under my Avatar.

    Thanks to any and all who have knowledge about how to fix this or if they heard a rumor that this is another feature that is being done away with and I just haven't heard yet.
     
    EyeInTheSky, May 21, 2023
    #2
  3. Microsoft Defender Offline Scan

    Restored the Macrium Image and got my Recovery partitions back:


    Issue with login after Microsoft Defender Offline scan 306422d1605435439t-microsoft-defender-offline-scan-partitions-restored.jpg



    So as expected, I had a bunch of updates to do:


    Issue with login after Microsoft Defender Offline scan 306423d1605435557t-microsoft-defender-offline-scan-updates.jpg


    After the updates, I gave Microsoft Defender Offline a try and it worked!


    Issue with login after Microsoft Defender Offline scan 306424d1605435700t-microsoft-defender-offline-scan-offline.jpg



    Issue with login after Microsoft Defender Offline scan 306425d1605435765t-microsoft-defender-offline-scan-percent-complete.jpg


    And this just shows that I'm back at the latest version build of 20H2:


    Issue with login after Microsoft Defender Offline scan 306427d1605435878t-microsoft-defender-offline-scan-version.jpg


    This one was my fault and I admit I was the culprit of my own troubles. It was just a coincidence that I used Partition Wizard around the same time the Cumulative Updates were going on from Oct 28th to November 11th and it gave me the suspicion to suspect them being responsible for the Offline scan problem.

    I mean who the heck would of ever thought that a Recovery Partition would have anything to do with an Offline Scan in an Online world?

    A special thanks to OldNavyGuy for his suggestion that a Windows Recovery Partition being deleted was the problem.
     
    EyeInTheSky, May 21, 2023
    #3
  4. Issue with login after Microsoft Defender Offline scan

    Microsoft Defender Offline Scan

    The same thing happened to me...because I deleted the Recovery Partition on one of our systems.

    That also broke Reset this PC in Settings > Update & Security > Recovery

    I tricked myself into thinking that the space was up for grabs -


    Issue with login after Microsoft Defender Offline scan 306549d1605481923t-microsoft-defender-offline-scan-rp1.jpg


    Uh...no -

    (Note: MiniTool Partition Wizard calls Disk Management "Disk 0" - "Disk 1")


    Issue with login after Microsoft Defender Offline scan 306550d1605481957t-microsoft-defender-offline-scan-rp2.jpg
     
    OldNavyGuy, May 21, 2023
    #4
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Issue with login after Microsoft Defender Offline scan

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