Windows 10: Issue with Windows services and apps after a restart to finish the update process - Windows...

Discus and support Issue with Windows services and apps after a restart to finish the update process - Windows... in Windows 10 Customization to solve the problem; I've run across something on my personal PC that I've never had the misfortune of dealing with before. All the symptoms started after a reboot to allow... Discussion in 'Windows 10 Customization' started by aus73, Oct 12, 2020.

  1. aus73 Win User

    Issue with Windows services and apps after a restart to finish the update process - Windows...


    I've run across something on my personal PC that I've never had the misfortune of dealing with before. All the symptoms started after a reboot to allow Windows 10 Pro to finish installing updates today; so, my assumption is that it's a bad Windows 10 update as that's the only change. Here's the symptoms:

    1. OneDrive stopped connecting. I originally couldn't even get the dashboard up to check the settings. I uninstalled it, then attempted to reinstall using the manual installation program from onedrive.com, but that's when I came across symptom #2 see below. Once I was able to get OneDrive reinstalled, the dashboard and the settings came up. I was able to input my credentials, but it has now been spinning for over 2 hours with no sign in or sign in error.
    2. File Explorer wasn't accessing files. At first, File Explorer wasn't even seeing the drives. I rebooted, and it was able to see the drives, but I couldn't get any files in a directory to enumerate and display so I could run the OneDrive installation file. I was finally able to use the CLI to install OneDrive, after which, File Explorer started functioning again. I'm assuming at this point the File Explorer error is corrected, but I think it may be symptomatic of the bigger issue.
    3. The Windows 10 builtin mail app will not pull up all the way. When I attempt to open it, it starts to pull up. I get a giant blue window with the open envelope in the middle of the window, but nothing else happens. It just sits there.
    4. The builtin Sketch-and-Snip tool locks up the PC. I attempted to grab screen snips to illustrate what I'm experiencing, but when i pull up the Sketch-and-Snip tool, I get as far as being able to click theNew button. Once I do, the screen on both of my monitors are outlined in an olive green rectangle, and the PC 100% locks up. I have to use CTRL+ALT+DEL and log out then log back in before I can use the PC again.
    5. Office 365 products are lagging on start up of the program not Windows boot by 30-90 seconds. I first noticed the issue with Outlook. When I opened it, it sat onDisconnected status for about 15-20 seconds before changing to Attempting to Contact status. It takes another 10-70 seconds for Outlook to connect to Exchange. I then attempted to use some of the other Office 365 Suite desktop apps Word, Excel, and I found a longer-than-normal start time, but it doesn't appear to be a licensing issue as there is no licensing error that comes up.
    6. All non-Microsoft services and apps work fine. Basically, and with the exception of Teams, if the service or app doesn't come from Microsoft, it's working fine.
    7. There are discrepancies between what Settings=>Update & Security=>View update history says and what is displayed with thewmic qfe list brief /format:table displays. The GUI shows that both KB4576478 cumulative update for .Net 3.5 and 4.8 and KB4571756 cumulative update for Windows 10 Version 2004 for x64 systems where installed on 17 SEPT 2020 but neither are displayed in the CLI.
    8. wusa /uninstall /kb:4571756 throws an error. I attempted to uninstall KB4571756 via CLI thinking that was the most likely candidate for bad update. The error says that KB4571756 isn't installed.
    9. A manual attempt to install KB4571756 failed. Thinking that KB4571756 may only be partially installed, I was able to get the x64 .msu downloaded from Microsoft and have the Windows Update service run it, but it threw an error. The error message said that it wasn't for my system.
    10. Restoring is not an option. I attempted to revert to a point before the update reboot, but all restore points have been deleted. I use Acronis TrueImage to backup my PC, but even the recovery image on that service is corrupted/unusable.


    Any help or guidance that can be given that doesn't include reinstalling Windows would be much appreciated, although I do realize that the reinstallation option may be my only recourse.

    :)
     
    aus73, Oct 12, 2020
    #1
  2. kambei.7s Win User

    Windows 10 Update Orchestrator Service

    found similar error in the 'System' log, during the restart after installing the update, is this normal for windows 10? Does everyone faced such thing? The update seems to have settled, in the status I've see 'Success', there seem to be no other errors.

    The "Update Orchestrator Service" service is turned off due to an error
    The return from the operation was due to the timeout.

    code 7023 source of Service Control Manager

    EventData

    param1 Update Orchestrator Service
    param2 %% 2147549471
    550073006F005300760063000000

    Keywords 0x8080000000000000

    after 20 seconds
    The C: \ Windows \ system32 \ MusNotificationUX.exe process initiated the "Restart" action for the DESKTOP computer on behalf of the user due to: Operating system: Service pack installation Scheduled

    The update was installed
    KB4103727 OS Build 16299.431

    Thanks.
     
    kambei.7s, Oct 12, 2020
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Oct 12, 2020
    #3
  4. KTR
    ktr Win User

    Issue with Windows services and apps after a restart to finish the update process - Windows...

    Windows updates won't install!

    I had the same problem when i repaired my O/S, i forgot the steps on how to fixed it, but it is in the microsoft support forum.

    You have to reinstall the windows updater, then restart the updating service.

    edit: Found it...http://support.microsoft.com/kb/943144
     
Thema:

Issue with Windows services and apps after a restart to finish the update process - Windows...

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