Windows 10: Issues reactivating windows after changing motherboard

Discus and support Issues reactivating windows after changing motherboard in Windows 10 Updates and Activation to solve the problem; Hey all. I replaced my motherboard on this computer earlier today, and haven't been able to activate windows. The windows license I had on this... Discussion in 'Windows 10 Updates and Activation' started by Dragmosh, Mar 20, 2019.

  1. Dragmosh Win User

    Issues reactivating windows after changing motherboard


    Hey all. I replaced my motherboard on this computer earlier today, and haven't been able to activate windows. The windows license I had on this computer prior to replacing the motherboard was a Windows 10 pro license purchased directly from Microsoft about 2 years ago, when I first set up this computer. I tried going through Settings -> Update & Security -> Activation -> Troubleshoot -> "I changed hardware on this device recently", but it just says "We can’t find any devices linked to your Microsoft account that can be used for reactivating the device you’re using right now. Make sure you’re signed in with the same Microsoft account you linked to the Windows 10 digital license on this device or try again later. " It does not list the device I'm trying to activate, even though that device is listed in my Microsoft account.


    Is there any way for me to find the product key of a license I purchased in my Microsoft account, or another way to transfer the license?


    I tried calling support twice. They were not helpful at all.

    :)
     
    Dragmosh, Mar 20, 2019
    #1

  2. win 10 motherboard change, reactivating windows

    Hi Famie,

    If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
    This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

    That being said, we suggest that you follow the steps given on this article
    to reactivate your Windows 10 after a hardware change.

    Let us know if you need further assistance.

    If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.
     
    Janeane Cru, Mar 20, 2019
    #2
  3. Motherboard change unable to reactivate Windows 10 Pro -


    I have searched this topic and everything seems to be almost a year old. This is a homebuilt machine circa 2015. It started with an ASUS FM2+ motherboard with an AMD A5600K processor. It was Windows 7 Pro, upgraded to Windows 8.1 Pro then to Windows 10 Pro.
    Saturday the motherboard died. An exact replacement could not be located so a Gigabyte card was installed. No changes to the hard drives. Booted the machine and Windows automatically started and then did a "revert" then installed the latest updates. C Drive was in the red so I deleted all of the old install files using Windows Clean-up. Went to reactivate, checked the significant hardware change and entered my MS account information - The computer (none of my computers) were listed and now it is telling me that I have to spend $200 to buy a copy of Windows 10 Pro.
    Have not yet called Customer Support as the computer is at home and I work during the day -
    I do have a disk image or two that may be a year old -

    Suggestions - should I just shell out the $200 and move on

    TIA
     
    Mickey53usa, Mar 20, 2019
    #3
  4. Issues reactivating windows after changing motherboard

    Reactivating Windows 10 after changing motherboard

    Hi there, I just changed my motherboard and Windows is telling me that I must reactivate it. However when I try to use the troubleshoot, I go to a page where all my devices are listed.... except for the one I'm trying to activate!! Like, what the hell!
    I can totally see the device on the website on my account, it's there!!! The troubleshoot doesn't list it, how am I supposed to activate it??
     
    Gabriel H.Fernandes, Mar 20, 2019
    #4
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Issues reactivating windows after changing motherboard

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