Windows 10: Issues Reactivating Windows Ten after Motherboard Upgrade

Hello! I recently upgraded the motherboard on my PC from the one it originally came with. Now I am prompted to reactivate Windows, but cannot as it thinks the Windows product key has been activated on another device, when its the same device.


The original motherboard was from a LENOVO office computer I bought but I've replaced it an ASRock one since we had to change its case due to overheating and the old one wouldnt fit in the new case.


I dont know the product key that came with the LENOVO computer as it was already preinstalled and I don't know what to do as I'd really not like to have to purchase another copy of Windows.


So any help would be great!

:)

 

Windows saying not activated after motherboard upgrade


Hi,

I recently upgraded some PC parts (new motherboard, RAM, processor, video card) and ever since then I have a watermark in the bottom right of my display reading "Activate Windows - Go to Settings to activate Windows."

I took advantage of the free upgrade to Windows 10 back when they were allowing Windows 8 users to upgrade to Windows 10. I don't remember receiving an activation key during this upgrade.

I've read online that installing a new motherboard can occasionally cause issues with OS activation. How can I reactivate my Windows without having to purchase Windows 10.

Some things to note:

• This watermark was not there prior to installing the new motherboard
• As some places (and a Microsoft Tech Support member) suggested, typing the query "wmic path softwarelicensingservice get OA3xOriginalProductKey" into CMD just returns with "OA3xOriginalProductKey". The Microsoft Support member seemed confused by this and said there was nothing further she could do.

Thanks!

 

New Motherboard and Reactivation

I **think** that if you are replacing a broken motherboard with an identical replacement then you have a good chance of successfully re-activating your current Win10 installation

Once you have installed your new identical motherboard to replace the broken one I recommend you do the following:

• Speak to a Microsoft Activation Customer Service Representative on the phone.
• You will be able to get the phone number via the activation screen in "Settings"
• Clearly state that the motherboard used to initially activate Windows 10 had failed and needed to replaced
• Clearly state that this is a repair and not an upgrade
• Clearly state that you are replacing a defective motherboard with an identical like-for-like replacement (same make and model)
  
• Clearly state again that this is definitely not an upgrade of your existing hardware

FYI, I have successfully re-activated previous versions of Windows after replacing a broken motherboard with an identical make and model. I used the method to ensure success.

If you are not 100% clear in the way you are expressing your self then you may not be successful. ie They will not re-activate if they believe you performed a major hardware upgrade

Good luck.

 

Windows 10 and upgrading motherboard

Hi,



Thank you for bringing up your query on Microsoft Community.



The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

• CPU
• TPM
• Motherboard replacement

The following changes are examples of hardware changes that will NOT impact the activation status:

• HDD/SSD
• Video card
• Adding extra memory

Let us follow the steps suggested by Andre Da Costa (replied
on July 26, 2015) in the following thread:



Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?

Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?



Kindly let us know if you need any further assistance with Windows, we are glad to assist you.