Windows 10: Issues switching between user accounts

Discus and support Issues switching between user accounts in User Accounts and Family Safety to solve the problem; I share my laptop with my wife; I have an admin account and she is a standard user. We have a consistent but intermittent problem switching between... Discussion in 'User Accounts and Family Safety' started by jlmwrite001, Aug 13, 2015.

  1. Issues switching between user accounts


    I share my laptop with my wife; I have an admin account and she is a standard user.

    We have a consistent but intermittent problem switching between user accounts using the fingerprint reader. Most of the time, one swipe of a finger properly changes accounts. At least every other day, however, if I've been using the computer then she switches to her account to check something, then I swipe to change back, "Hello" changes to my picture and name but tells me the password is incorrect.

    At that point, we're stuck. Ctrl-Alt-Del doesn't do anything. I don't have an option to use my password. If she swipes, it will change back to her picture and name, but tells her the password is incorrect also. Each of us in turn swiping results in the same problem, no matter how many times we try.

    The only solution is to shut down the computer and reboot. At that point everything works normally again for a while. If this was an "every time" problem it would be bad, but since it only happens every 5 or 6 times we switch users, it's even more annoying.

    Using build number 10240. I can't find any other reports of similar issues. Anyone have an idea?

    :)
     
    jlmwrite001, Aug 13, 2015
    #1

  2. Switch between user accounts

    Windows key+L

    Though it doesn't sign out the first account
     
    Sumit Dhiman2, Aug 13, 2015
    #2
  3. ttwjones Win User
    Switch between user accounts

    How can I switch between user accounts in Windows 10?
     
    ttwjones, Aug 13, 2015
    #3
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Issues switching between user accounts

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