Windows 10: Issues with adobe acrobat

I was working with Turbo Tax amending previous yr, went to save file, pdf created by adobe acrobat, but program would neither save file nor print file due to issues with Adobe Acrobat. I uninstalled Adobe Acrobat Reader DC and Adobe.com, went to reinstall Adobe Acrobat and couldn't find it to select. Got error message 2711 saying the specific feature name Redistributables not found in Features. what do I do. This may be a Turbo Tax question, but Adobe Acrobat creates picture file to be printed out to submit to irs.

:)

 

Adobe Acrobat and Windows 10

Hi Dianne,

Sorry for the delay in response.

If you have issues with acrobat reader, we would suggest you to uninstall and reinstall the application.

• To uninstall, type appwiz.cpl
• Right click adobe acrobat reader and then Uninstall
  it.

You may also check for the reader app in store and then install it.

 

Adobe Acrobat 9 Pro not listed under set default program

Hi,

Thank you for posting your query in Microsoft Community.

As you are unable to set Adobe Acrobat as default program from settings, I suggest you to follow the steps provided below:

• Navigate to the file which you want to open using Adobe Acrobat.
• Right click on the file and select Open with and click on
  choose another app.
• Check if Adobe Acrobat is listed in the programs list.
• If not then click on Look for another app on this PC.
• Navigate to the location where Adobe Acrobat is installed and select the same.
• Check the box for Always use this app to open files and click on
  OK.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 won't recognise Adobe Acrobat Reader on my laptop so I can't open PDFs - any suggestions?

Hi Sarah,

There could be a number of factors as to why you are having issues launching the Adobe Acrobat Reader app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Adobe Acrobat Reader application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Adobe Acrobat Reader app from the list and then choose Advanced options.
  
• Click Reset.

Let us know how it goes and we'll assist you further if needed.