Windows 10: Issues with camera freezing since I updated Zoom

Discus and support Issues with camera freezing since I updated Zoom in Windows 10 Drivers and Hardware to solve the problem; I lately updated zoom to the latest 5.7.4804 version, but I've noticed that, since the time I updated zoom, My zoom camera is really freezing. whenever... Discussion in 'Windows 10 Drivers and Hardware' started by Nikhil191, Aug 4, 2021.

  1. Nikhil191 Win User

    Issues with camera freezing since I updated Zoom


    I lately updated zoom to the latest 5.7.4804 version, but I've noticed that, since the time I updated zoom, My zoom camera is really freezing. whenever I try to start a meeting the camera freezes and even though I can hear the voice of the person, It starts freezing again and again. My drives and laptop is up to date, I've re-installed zoom twice but to on avail. If anyone knows any other similar question, then please drop the link to it down. Thanks for your time.

    :)
     
    Nikhil191, Aug 4, 2021
    #1
  2. [Matador] Win User

    Re CAMERA connect for Zoom meetings

    How do I get the ZOOM app onto the Privacy access list?

    I'm not having any luck in unblocking the camera. I can see and hear at Zoom meetings, but not seen.

    Does Zoom need Windows permission? How do you fix that? I'm not very good at tech mazes; maybe someone

    can walk me through that needed connection? Why is Zoom omitted from the apps with access list?

    Error number received at clicking the video sign to join: #OxA00F4244 [no connection)

    Checked re App Access which are all marked ON, but no Zoom app listed.

    Suggestions, recommendations?
     
    [Matador], Aug 4, 2021
    #2
  3. Windows 10 update issue - camera

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would require more information to help you better.

    What is the make and model of the camera?

    I would suggest you to make sure the camera is installed properly and listed under Device Manager.

    Follow these steps:

    • Press “Windows key + X” from keyboard.
    • Select “Device Manager” option from the list.
    • Check if the Camera is listed in the devices list.
    If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

    If the camera is listed in the device manager, then perform the following troubleshooting methods:

    Method 1:

    You may try running the Hardware and Device troubleshooter and check if it helps.

    a. Press Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Method 2:

    If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
    to do if you have problems with an app
    ” to diagnose and fix if the issue is with Camera app.

    Method 3:

    If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

    Follow these steps:

    • Press “Windows key + X” from the keyboard.
    • Select “Device Manager” option.
    • Search for Camera, then right click and select “Uninstall”.
    • Then restart the computer.
    • Download the latest driver from the Manufacturer’s website and install it.
    Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.
     
    Mohammed Yaseer, Aug 4, 2021
    #3
  4. mccbleue Win User

    Issues with camera freezing since I updated Zoom

    Lumia 530 can't zoom on camera

    I haven't used the 520 myself, but as far as I know all Lumias have zoom, but assuming it has it will only be digital zoom as in most phones, only the very top Lumias have the post-processed zoom. How to zoom depends which camera app you are using:

    • In the normal Microsoft Camera app, you have to start with your finger and thumb together on the screen to zoom in and draw them back together again to zoom back in.
    • In the Lumia Camera app, you move your finger vertically up the screen to zoom in and down to zoom back out.
     
    mccbleue, Aug 4, 2021
    #4
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Issues with camera freezing since I updated Zoom

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