Windows 10: Issues with USB root hub 3.0

So I got on my laptop the other day and I continuously get a pop up message saying "USB device not recognized: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." I made sure all my drivers are updated multiple times so it shouldn't be a driver issue. I found a solution to keep it from happening, but that's just by disabling it. Figured it wouldn't be best to keep it disabled, has anyone else recently had this issue and found a better fix?

:)

 

USB HUB

Hi,

Incompatible USB hub driver is one of the possible reasons why this issue is happening. We recommend uninstalling the USB Root Hub driver and see if it helps. Follow the stepes below:

• Open Device Manager.
  
• Double-click Universal Serial Bus controllers to expand.
  
• Right-click USB Root Hub, then click Properties.
  
• Go to the Driver tab.
  
• Click Uninstall.
  
• Restart your computer.
  

Note: Restarting your computer will automatically reinstall a generic driver for your computer. Also, we suggest connecting your USB hub while performing the steps.

If the issue still persists, let's disable the USB selective suspend settings thru Power Options to resolve the issue. Follow the steps below:

• Type Power Options in the search box, then press Enter.
• Locate USB settings > USB selective suspend settings.
• Select Disable.

Keep us in the loop with the result.

 

Uninstalled usb root hub

can someone pls help me i uninstalled my usb root hubs

 

USB Root Hub (USB 3.0) appears as a removable device on an Intel Z170 chipset system Win10 build 15063, x64.

Hi Mladen,

We would like to ask a few questions that may help us sort out and address the problem that you currently experience. Please help us verify the following:

• What device is connected to your computer?
• Is the device showing as USB Root Hub (USB3.0) in the Notification Area the same with the device that shows Unspecified USB Root Hub (USB3.0) in Devices and Printers?

While waiting for your response, we suggest that you disconnect that USB device, then restart the computer. Once the computer to fully boot up, wait for 5 seconds before you reconnect the USB device.

Update us on how it goes.

Regards.