Windows 10: Issues with Windows Family

So my son autistic has changed the clock and moved it forward 12 hrs so when it is 9am it is reading 9pm. His school computer we homeschool has limits so I thought if I just changed the limits to unlimited that he could get access to his laptop to be able to change this information back. That would be a no. Ok first road block ok so I take him off our family safety and still can't access his laptop. We have restarted the computer after every change and this is now triggering me I am autistic as well. I've just spent the last 30 minutes in tears because there is nothing I can do from my e

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Family Safety issues

Hi,

Configuration settings may be the possible cause why you're experiencing issues with Family when searching for the device. To assist you better, we'd like to clarify few things:

• When you mention 2 devices on your sons account, do you want to use two devices but using one account?
• Could you provide us a screen shot of family list devices?

In the meantime, we suggest that you check and follow the steps in this articles below on how to set up your Family:

• Set up your family
• Fix family features after Windows 10 upgrade

Keep us posted if you need additional help.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Issue with filtering websites in Family Safety

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with filtering websites in Family Safety.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

1. Incorrect Family Safety settings.

2. Web filtering is not setup correctly.

Try the steps listed here:



I suggest you to refer the article and check if you have setup web filtering correctly or not.

Filter apps and games with Microsoft Edge

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.