Windows 10: IT administrator has limited access to some areas message

I click on "Virus & threat protection" and a message appears. It says "Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information." Please help.


Version 1803 (OS Build 17134.345)

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Can't turn on Windows Defender - "Your IT Administrator has limited access to some areas of this app..."

I downloaded the latest version of Win 10 and was disappointed that I cannot turn on Windows Defender Security. Same message as many others: "Your IT Administrator has limited access to some areas of this app, and the item you tried to access is not available.
Contact IT Help Desk for more information." My laptop is not on a network,I am the sole user and I do not have any other anti-virus apps installed. Where do I go now please?

<Original title - Windows Defender >

 

"Built-in administrator" still denied access to many apps and functions

Hi Andy,

• What is the exact error message you are getting when you try to open apps?

I understand your concern about accessing the operating system. I apologize for the inconvenience caused to you, I realize this may be frustrating. We are here to help you in resolving the issue.

This issue might have occurred due to corrupted system settings/ system files. Try the below troubleshooting steps and check if it helps.

Method 1: I suggest you to check if Built-in Administrator account is enabled. If so, try to disable.

Step 1: Follow the steps toDisable Built-in administrator.

• • Press Windows + X key together on your desktop screen.
    
  • Click on Command Prompt (admin) to open
    Command Prompt.
  • Type the following command and hit Enter:
  • net user administrator /active: no (Check for the spaces)
    

Restart the computer and check with the status of this issue.

Step 2: Also, I suggest you to refer to the below thread replied by
Marilyn O on November 22, 2012 as this suggestion has helped many others and check if it helps you as well.

App can't open with built in administrator account


Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

net user administrator /active:no keeps saying access denied.

Hi Rebekah,

It's possible that you're not using an elevated command prompt, causing the Access Denied error. We suggest following these steps to properly disable the built-in administrator account:

• Right-click the Start button.
• Choose Command Prompt (Admin).
• Copy and paste net user Administrator /active:no and press
  Enter. If the command isn't successful, please post a screenshot so that we can study it further.

Let us know if you're able to hide the administrator account after following these steps.