Windows 10: It looks like someone is using your account

Discus and support It looks like someone is using your account in User Accounts and Family Safety to solve the problem; This is twice this year that this has happened to me. I wish I had never given Microsoft my phone number. Now, every time I change my mobile phone... Discussion in 'User Accounts and Family Safety' started by finlay, Nov 3, 2016.

  1. finlay Win User

    It looks like someone is using your account


    This is twice this year that this has happened to me.
    I wish I had never given Microsoft my phone number.
    Now, every time I change my mobile phone Microsoft blocks my Microsoft account.

    At the moment I am trying to recover the account but the first attempt was not accepted.
    Does Microsoft have any idea how much aggro this causes?

    I don't even believe that there has been anyone using my account, it's simply because I'm using an unregistered device, it's aggressive data mining gone mad!

    What can I do to stop this happening again?

    :)
     
    finlay, Nov 3, 2016
    #1

  2. Updating windows 10 update looks like it is reinstalling? Is this legit?

    Not a malware, seems like it is november update which brings wide number of new features.
     
    Sumit Dhiman2, Nov 3, 2016
    #2
  3. WindowsOS Win User
    Updating windows 10 update looks like it is reinstalling? Is this legit?

    It is just updating you computer to the Latest Full version of Windows 10 which is a complete new install. Don't try to stop it otherwise you'll mess up your computer. Just let it go until it's finished which will take a while. I suggest you plug it into
    a power point until it's finished as well.
     
    WindowsOS, Nov 3, 2016
    #3
  4. Kari Win User

    It looks like someone is using your account

    Microsoft blocking an account when a phone number or security email is changed is always user's own fault. Without an exception.

    On https://account.microsoft.com, selecting Security & Privacy > More security settings you can add as many additional email addresses and phone numbers (both mobile for text and landline for call) as you wish to be used for account verification when a situation like number change occur:

    It looks like someone is using your account [​IMG]

    If for instance a phone is stolen and you need to fast block access to your Microsoft account by changing its password, simply give another phone number or email from your security settings to verify your identity and receive the code required.

    Personally I always keep two email addresses in security information and two phone numbers, my mobile and landline numbers. This in addition to Microsoft Authenticator app on my phone. If I now lost access to my Windows Phone on which I sign in with a Microsoft account and therefore also lost access to Authenticator app, I would simply sign in to my account's security settings from any browser or phone. When asked to verify my identity I can select which verification method I want to use:
    It looks like someone is using your account [​IMG]


    Now I can change the password, remove the old number from security settings and add a new one.
     
    Kari, Nov 3, 2016
    #4
  5. finlay Win User
    That's good advice.

    Alternatively, don't give Microsoft your phone number in the first place.
     
    finlay, Apr 5, 2018
    #5
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It looks like someone is using your account

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