Windows 10: itunes will not install

Discus and support itunes will not install in Windows 10 BSOD Crashes and Debugging to solve the problem; I have an HP but cannot install itunes. It downloads, but when I click on "launch" I receive this message:" the itunes library .itl file is locked, on... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CorkyHarmon, Nov 22, 2020 at 3:37 PM.

  1. CORKYHARMON
    CorkyHarmon Win User

    itunes will not install


    I have an HP but cannot install itunes. It downloads, but when I click on "launch" I receive this message:" the itunes library .itl file is locked, on a locked disk, or you do not have write permission for this file.


    I talked to apple support and they said it was a MS problem, my computer is blocking it from working. What should I do?

    :)
     
    CorkyHarmon, Nov 22, 2020 at 3:37 PM
    #1
  2. RAMON IMP
    Ramon Imp Win User

    iTunes installation + Other installation that have occured

    It seems that there's a problem with that particular link. Anyhow, here are some steps that you can try and see if it resolves the issue:

    • Disable your third-party antivirus.
    • Install iTunes as administrator.
    • Update your Windows.
    • Restart your PC.
    • Visit Apple forums to check for suggestions.

    Update us with the results of these steps.
     
    Ramon Imp, Nov 22, 2020 at 3:41 PM
    #2
  3. SMITTYCHAT.
    Smittychat. Win User
    Cannot install iTunes

    Hello,

    What version of Windows are you using?

    Did you follow the steps for uninstalling iTunes? If not, do so now.

    Right click on Start > Select Control Panel > Uninstall Programs

    Uninstall all of these applications

    • iTunes Software
    • Quicktime
    • Apple Software Update
    • Apple Mobile Support
    • Bonjour (especially Bonjour, the most problematic and most difficult component to remove properly! )
    • Apple Application Support (iTunes 9 or later)
    • iPhone (if you have it loaded)
    • and anything else related to iTunes — that’s the tough part where you need to be very careful
    iTunes should be uninstalled in this process of elimination. Reboot the computer.

    To install iTunes, follow these steps.

    Step one - download the icloud control panel (do not install yet)

    Step two - Run the installer as an administrator by right clicking the installer and running as administrator

    Step three - after the install finishes, DO NOT reboot

    Step four - run the apple software update program and install iTunes from there.

    Step five - Reboot, and enjoy
     
    Smittychat., Nov 22, 2020 at 3:41 PM
    #3
  4. RICKC
    RickC Win User

    itunes will not install

    iTunes won't connect to my iTunes Media directory

    1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
    2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
    3. Check whether the Apple version allows you to point to your old media store.

    Hope this helps...
     
    RickC, Nov 22, 2020 at 3:41 PM
    #4
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itunes will not install

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