Windows 10: I've been charged twice in 1 month

Discus and support I've been charged twice in 1 month in Microsoft Windows 10 Store to solve the problem; Hi there, I got charged for a recurring subscription on 10th August. I wasn't happy about it as I didn't sign up to a recurring subscription but I... Discussion in 'Microsoft Windows 10 Store' started by Sara Clemens, Sep 18, 2023.

  1. I've been charged twice in 1 month


    Hi there, I got charged for a recurring subscription on 10th August. I wasn't happy about it as I didn't sign up to a recurring subscription but I copped it and immediately cancelled this so it did not happen again. It looks like my account has been charged again a few days ago which is absolutely ridiculous. It's impossible to find a link that works here to get answers and there's no support email or chat box to speak to which has frustrated me even more. Please can you reverse this payment and ensure nothing else is taken out my account. I have screenshots of both but this box isn't letting

    :)
     
    Sara Clemens, Sep 18, 2023
    #1
  2. winwinwk Win User

    Charged twice for 1 sing

    I have been charged twice for 1 song with Nokia music on my laptop. How do I get my money back? Who can I get in touch with about this matter? How do I get in touch with them?
     
    winwinwk, Sep 18, 2023
    #2
  3. Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I've been charged twice in 1 month pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Sep 18, 2023
    #3
  4. I've been charged twice in 1 month

    Charging stuck at 70%

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I've been charged twice in 1 month pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Sep 18, 2023
    #4
Thema:

I've been charged twice in 1 month

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