Windows 10: I've diagnosed a major video problem, but the fix is an issue...

Hi, so I'd been plagued by lock ups on wake for a long time, and couldn't diagnose because no errors were appearing.

About 3 weeks ago, one finally appeared in reliability monitor and a bit of googling claimed it was the Nvidia drivers.

I switched back to an old set, and hey presto, I've not had a single lock up since.

So, I THINK I've diagnosed the problem. The issue is how to fix this?

Basically, most if not all Nvidia drivers after May 2018 seem to be upset with the April/May Windows 10 update last year, and cause this crashing problem - it's a well-known issue and happens in different ways. Mine is a wake up lock, others it's a standby lock or whatever.

But older drivers are obviously not ideal to use as a solution, and I'm losing features and performance.

So... any ideas?

Thanks

:)

 

video playback issue after windows 10 update

Hi Mark,

Corrupted software and/or driver issues could be the reasons why you're experiencing problems when playing videos. We suggest that you try these steps, then check if the issue persists:

• Run the the
  Video troubleshooter. This will automatically diagnose and fix issues with playing videos.
• Update the display drivers.

Feel free to update us on the result.

 

Video Issues in Windows 10 With Firefox

Hi,

Thank you for posting your query on Microsoft Community.

Please provide the following information with us to understand the issue better.

• 
  Is the issue occurs in Microsoft Edge?
  

• 
  Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?
  
  As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.
  
  If the issue still persists, then try updating the Display driver and check. Here is the steps:
  

• Press Windows Key + R on your desktop screen to go to run command box.
• Type devmgmt.msc and hit Enter.
• In Display Adapter, expand Display Adapter, right-click , and then click
  Update.

If the issues persists ,only with firefox then i suggest you to contact firefox support.

Please do let us know the status of the issue to assist you further.

Thank you.

 

WiFi Connection Problem

Hello Claire,

For us to isolate the issue you are experiencing, kindly respond to the questions below:

• When did the issue started?
• Have you made any software or hardware changes to your device prior to the issue?

As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that resolves the problem.