Windows 10: I've lost purchase rights to my given copy of minecraft windows 10 edition on PC.

Discus and support I've lost purchase rights to my given copy of minecraft windows 10 edition on PC. in Windows 10 Gaming to solve the problem; I need help, I've lost purchase rights to my given copy of Minecraft windows 10 edition on PC. I don't remember uninstalling it.... Discussion in 'Windows 10 Gaming' started by AustinS155, Jun 7, 2019.

  1. I've lost purchase rights to my given copy of minecraft windows 10 edition on PC.


    I need help, I've lost purchase rights to my given copy of Minecraft windows 10 edition on PC.
    I don't remember uninstalling it.

    :)
     
    AustinS155, Jun 7, 2019
    #1

  2. Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

    Hi Debalena,



    Thank you for writing to Microsoft Community Forums.



    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you want to swap your editions of Minecraft that you have purchased, please
    Contact Mojang Support and they will help you with this.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    As you need the Java Edition of Minecraft, you can follow the steps mentioned in
    How do I install Minecraft: Java Edition? and install
    the Java Edition of Minecraft on your computer.



    Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
    Minecraft: Java Edition system requirements.



    For reference, you may also refer the Different Minecraft Editions
    to know more about the different versions of Minecraft.
     
    Shafeeq_Khan, Jun 7, 2019
    #2
  3. Just got minecraft PC edition, freezes on Mojang logo

    Thanks for the clarification.

    For us to have a better overview of your concern, kindly answer the following questions:

    • Which edition of Minecraft are you using?
    • Are you using the physical copy or digital version of the game?
    • Where did you purchase the game?
    We suggest that you follow the steps provided on this
    link
    on how to find out if a game will work on your Windows 10 device.

    Keep us posted.
     
    Catherine Cus., Jun 7, 2019
    #3
  4. I've lost purchase rights to my given copy of minecraft windows 10 edition on PC.

    Cannot get Minecraft Java Edition for free after purchasing Minecraft Windows 10 edition

    I accidentally purchased Minecraft Windows 10 edition without knowing that i cannot get Minecraft Java edition for free by purchasing windows 10 edition .Mojang is providing free windows 10 edition for those who purchased Minecraft Java Edition.Why doesn't
    it work other way around when the price is same for both products.Pleease help me.
     
    srisatya9618, Jun 7, 2019
    #4
Thema:

I've lost purchase rights to my given copy of minecraft windows 10 edition on PC.

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