Windows 10: I've recently upgraded my motherboard and when i try to troubleshoot my windows 10...

Discus and support I've recently upgraded my motherboard and when i try to troubleshoot my windows 10... in Windows 10 Updates and Activation to solve the problem; Hi, I just recently upgraded my cpu(Ryzen 5 2600) and motherboard (MSI B450 Gaming plus) and i tried to reactivate windows on this new system.... Discussion in 'Windows 10 Updates and Activation' started by GuinneSng, Dec 7, 2018.

  1. GuinneSng Win User

    I've recently upgraded my motherboard and when i try to troubleshoot my windows 10...


    Hi,

    I just recently upgraded my cpu(Ryzen 5 2600) and motherboard (MSI B450 Gaming plus) and i tried to reactivate windows on this new system. However, when i boot up the troubleshooter to reactivate windows again i cannot find my new system listed at the Microsoft account section. This new system that i am using is already logged into my Microsoft account and in my manage Microsoft account page my new system is listed under devices but i am unable to find it when troubleshooting windows activation. Any help would be appreciated, Thank You.

    :)
     
    GuinneSng, Dec 7, 2018
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 7, 2018
    #2
  3. Windows 10 and upgrading motherboard

    Hi,



    Thank you for bringing up your query on Microsoft Community.



    The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

    • CPU
    • TPM
    • Motherboard replacement
    The following changes are examples of hardware changes that will NOT impact the activation status:

    • HDD/SSD
    • Video card
    • Adding extra memory
    Let us follow the steps suggested by Andre Da Costa (replied
    on July 26, 2015) in the following thread:



    Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?

    Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?



    Kindly let us know if you need any further assistance with Windows, we are glad to assist you.
     
    Abdul_Malik, Dec 7, 2018
    #3
  4. Mussels Win User

    I've recently upgraded my motherboard and when i try to troubleshoot my windows 10...

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Dec 7, 2018
    #4
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I've recently upgraded my motherboard and when i try to troubleshoot my windows 10...

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