Windows 10: Jabra Elite Earbuds paired and conncected but won't play

I have paired and connected my Jabra Elite Active 65t earbuds with my computer and they show up in Device Manager as functioning properly and they show up as enabled in Properties , but when I go to Sound settings it says "No output devices found". They are on the list of playback devices in the Sound Control panel as both headphones and headset, but both are greyed out and show as disconnected. I have both Realtek Audio, NVIDIA High Definition Audo and Intel Display audio listed und Sound, Video and Game controllers but only the Realtek audio appears to be active. I can plug headphones into the audio out jack with no problem. The Realtek audio and Realteck Speaker/Headphones are the only output devices listed on the master volume settings. I do have speakers plugged in to the rear input jacks. What do I need to do to get the Jabra ear buds working?

:)

 

Jabra Launches the Elite 65e Noise-Cancelling Wireless Earbuds

Audio and communications technology specialist Jabra announced today that it has expanded its Elite franchise, a family of headphones and earbuds engineered for superior sound to provide the best combined voice and music experience, with the Jabra Elite 65e. These neckband wireless earbuds are engineered for best-in-class wireless calls and music. They feature Jabra's leading Active Noise Cancellation (ANC) solution, providing two levels of noise cancellation and challenging existing products in the market.

Standing on a noisy train platform? Walking through a busy downtown street? Cancel out disruptive background sound with Jabra's unrivaled total noise cancellation solution - with optimized engineering for both active and passive noise cancellation. The Jabra Elite 65e also offers incredible conversation quality with three-microphone technology (two outer microphones used for optimizing transmitted audio and one microphone in the mic box) that creates a noise-blocking zone, ensuring your voice is conveyed with crystal-clear clarity.








Key features of the Elite 65e:

• The best voice experience: Enjoy incredible conversation quality with 3-microphone technology
• Professional-grade ANC: Cancel out background sound with professional-grade Active Noise Cancellation that uses 2 outer microphones in each earbud to deliver noise cancelling that meets business standards
• Day-long power: Battery that lasts up to 8 hours when using Active Noise Cancellation, and an incredible 13 hours with ANC turned off
• Unbeatable durability: Featuring an IP54-rated design, the Elite 65e comes with a 2-year warranty against water and dust

Total noise cancellation solution
The first level of Elite 65e noise cancellation is delivered via a combination of uniquely designed earbuds and Jabra EarGels. Jabra's oval shaped earbuds are engineered to ensure a better fit in the ear canal - in combination with the eargels for a perfect grip, they provide an optimal seal for the passive noise cancellation of ambient sounds. Extensively tested in our sound lab, the eargels improve the quality of your listening experience - not only by adding passive noise cancellation, but also refining the bass in your music. You can listen to your music the way you want to hear it, while the companion Jabra Sound+ app allows you to personalize your music to the sound that suits you.

The second level of Elite 65e noise cancellation is delivered via Jabra's proven Active Noise Cancellation solution that digitally removes additional noise levels. Having included ANC in professional headsets for years, Jabra now brings its leading, business grade ANC to consumers - providing superior total noise cancellation to the wider audience.

Best-in-class voice experience
Drawing on the GN Group's long-standing audio, headset and hearing aid expertise, the Elite franchise is engineered to meet the needs of users looking not only for outstanding music quality and voice capabilities, but also for consumers who are using voice assistants. Voice is increasingly the tool of choice in the way we communicate with technology. With the Elite 65e you can instantly connect to Alexa, Siri or Google Assistant, allowing you to quickly get the information you need - whether that be setting appointments, finding nearby events, or having your messages read back to you. Bluetooth 5.0 allows you to seamlessly connect the earbuds to a smartphone. The Jabra Elite 65e can be used all day, wherever you go. It has a battery that lasts up to 8 hours when using ANC, and an incredible 13 hours with ANC turned off, and the premium design means that you can comfortably wear Elite 65e for the length of the battery life.

In addition to the best-in-class voice and music experience, the Jabra Elite 65e comes with the security of a two-year warranty against dust and water ingress and features an IP54-rated design.

Calum MacDougall, SVP at Jabra said, "The Jabra Elite 65e is perfect for the on-the-go user who wants noise blocked out, allowing for great conversations and music. We are well-known for our noise cancellation capabilities in the enterprise market, and this professional engineering allows us to offer an unrivaled solution for all consumers. The voice command capabilities and outstanding battery life, in combination with the comfortable fit, make the earbuds your best all-day, everyday companion."

Find out more about the products in the Jabra Elite family at: www.jabra.com/elite

Availability
The Jabra Elite 65e is available in selected retailers at MSRP 199 USD/EUR from April.

 

Jabra Launches Third-Generation True Wireless Earbuds

At CES 2018, Jabra today unveiled the Elite 65t and Elite Active 65t, the company's third generation of true wireless earbuds, built for a consistently stable wireless connection and up to 15 hours of battery life (with cradle). In launching the Elite 65t and Elite Active 65t, Jabra has reinvented a set of true wireless earbuds, incorporating its knowledge about usage, comfort and design from the first true wireless innovation. The new earbuds have a distinct focus on the voice experience, delivering superior audio quality for calls and music without wires. The products come in two versions: one for daily on-the-go use and an 'Active' version, made for training and sport.

Building on the success of the Jabra Elite Sport - the best-selling, most technically advanced true wireless sports earbuds - the new devices are engineered to deliver an even better voice and music experience, and come with new design and color choices.






The new earbuds expand the true wireless line-up at Jabra to three products, and all are part of the family of Elite devices announced and on display at CES:

• Jabra Elite 65t for those who want superior sound and connectivity from truly wireless earbuds for everyday use - with rock solid connectivity and high battery life totalling 15 hours.
• Jabra Elite Active 65t for those who want the same superior sound and connectivity as Elite 65t, with the added features, durability and fit of a sports product - IP56 certification, a special coating for better grip and an accelerometer for tracking activity.
• Jabra Elite Sport is the existing product for ultimate training, including biometric enhancement features, an even higher durability rating (IP67) and a three-year warranty against sweat.

Jabra Elite 65t and Elite Active 65t
Engineered for superior sound, the Elite 65t brings together unique technology features to deliver best-in-class quality for voice and music. It is built to ensure a stable wireless connection and deliver the best call and command (voice) quality. The innovative four-microphone solution, combined with an optimized acoustic chamber, enables advanced noise suppression and voice enhancement for every type of environment. The earbuds also allow music to be personalized using a music equalizer accessed from the Jabra Sound+ companion application.

The Jabra Elite 65t combines a lightweight design for long-term comfort with up to 15 hours of battery life (five hours initial and an extra 10 from the charging cradle), making the earbuds the perfect everyday solution. Elite 65t will be available in 'Titanium Black,' 'Copper Black' and 'Gold Beige' color versions.

The Jabra Elite Active 65t is aimed at those who want the features of the Elite 65t, but whose priority is being able to use the earbuds in an active environment. The earbuds are fully enhanced for sports use with a more secure fit (through a special coating), an integrated accelerometer for tracking activity in the Jabra app, and IP56 sweat, water and dust certification. The Elite Active 65t has five hours of listening time on one charge and 10 additional hours from the charging cradle. The device has a two-year warranty against sweat and dust. Elite Active 65t will be available in 'Copper Blue' and 'Copper Red' colors.

"Our third-generation earbuds are testament to our industry-leading engineering capabilities, stemming from our GN Group heritage, for both daily on-the-go and sports use. This is a whole new range of superior sound products based on our vast knowledge and customer feedback from earlier true wireless generations," said René Svendsen-Tune, CEO at Jabra. "The Jabra Elite 65t has unique microphone positioning that ensures the best voice and music interactions on the market, as well as signature sound, voice capabilities and interaction support. It is already a category leader, having been named a CES 2018 Innovation Award honoree."

Alexa Integration
For those who prefer using voice commands, the new products allow voice support for all major voice services, now including Amazon Alexa on-the-go. Jabra is among the first movers to enable this mobile feature, providing customers with access to Alexa directly from the earbuds. With Alexa, users can ask to play music, hear the news, check the weather, control smart home devices, and much more.

"With Jabra's earbuds and Alexa, customers can ask Alexa thousands of things while on-the-go," said Pete Thompson, Vice President, Amazon Alexa. "Customers can find and play music while on a run, check the news on their commute, manage their to-do list, and more, simply by asking Alexa."

Find out more about the new Jabra Elite family at: www.jabra.com/elite.

Availability
The Jabra Elite 65t will be available for pre-order on BestBuy.com on January 8, 2018, and available exclusively at Best Buy in February. MSRP is $169.99. MSRP for the Elite Active 65t is $189.99.

 

How To Pair Jabra Bluetooth Headphones with Windows 10 (Jabra Elite)

The Problem

Your Jabra Elite Sport or e-series headset is not showing up in the available bluetooth devices list in Windows 10 but is working fine on your smartphone or iDevice.

The Cause

This is because Jabra products are designed to use the newest bluetooth protocol identification settings by default starting early 2018. Almost all modern phones can connect to an ambient bluetooth signal (this is the signal the device sends out when
not in pairing mode, which is the default for all newer Jabra products when you first turn them on). When it detects the ambient signal, newer phones detect the device name and it shows up in your list. When you press connect, the phone requests
to pair to the device, the device enters into pairing mode, connects, exits pairing mode almost instantaneously, and the two are connected. Windows 10 on the other hand refuses to show bluetooth devices using new ambient pairing requests.

The Solution

The only way you can get Windows 10 to recognize your device is to put it in
real (legacy) pairing mode first. Luckily for me my Jabra product (Elite Sport) is capable of entering pairing mode. To do this, I located the general purpose button (you might have a model with a separate pairing button) and put on the earpiece. I
held the button down past the welcome sound, past bluetooth connect (this is where the blue light began to flash on my headset) and even longer until the blue light flashes in a weird pattern and the device speaks to you. The message I got was "now go ahead
and connect your other bluetooth devices." Immediately after this message, the device popped up in Windows 10 and was easily connected.

Note

None of the aforementioned information was found in the instruction manual that came with the device. I had to go online to the device datasheet and manufacturer's information to get it. Jabra devices clearly don't officially support any devices other than
phones, but with a little bit of luck, your devices might be compatible. If these steps do not work, your device may not support legacy
real pairing mode or your windows computer may not be configured correctly. I have seen several posts describing bluetooth problems after a recent Windows update.

Good luck and happy listening!