Windows 10: Japanese language/locale issue

So I'm trying to unpack a zipped file that contains files with names in Japanese. I currently have my locale set to Japan in order to get non-unicode programs to use Japanese as the system language and, likewise, I also have Japanese IME language installed. I frequently use the Japanese IME keybaord when chatting with people so I know that it's working.


Most things work without issue and display normally. Some files, however, are displaying as either garbage symbols or black diamonds with question marks inside them and I can't figure out what the problem is. I've had someone else test it on their system and they didn't seem to have any issue.




Any ideas?

:)

 

Japanese Language Pack cannot install. Computer is Surface Pro 3

Hi Lee,

To get a better clarity about the issue, please provide the details below:

• Do you receive any error message?
• Did you make any changes prior to the issue?

Meanwhile, I suggest you to follow the steps below and check if it helps.

Step 1:

• 
  Press Windows + I keys on the keyboard to open Settings menu.
  
• 
  Click on Time and language in settings window.
  
• 
  Click on Region and language from left navigation pane.
  
• 
  Click on Add a language (+ symbol)
  
• 
  Select Japanese language pack.
  
• Now, click on Japanese language pack and click on
  Set a default button under the Region and language from left navigation pane.

Step 2:

• 
  Press Windows + X keys on the keyboard, select
  Control panel.
  
• 
  Type Language in the search bar located at the top right corner of Control panel and click on language.
  
• 
  Click on the Japaneselanguage pack on the Language window.
  
• 
  Click on Download and install language pack button under
  Japanese
  language pack.
  
• 
  Enter the administrator password if prompted.
  
• 
  Click on Save button.
  

Please post back with the updated status regarding issue with downloading language pack, we will be happy to assist you further.

Thank you.

 

Japanese Keyboard

Hi Kiyakat,

Thank you for posting your question in the Microsoft Community.

Let us follow these steps and check if that makes any difference:

Step A: Remove the Language Pack.

1. Click on the Start button, go to Settings > Time & Language > Region &
   Language.
   
2. Click on Japanese Language and the click on Remove.
   

Step B: Re-add the Language pack.

1. Click on the Start button, go to Settings > Time & Language > Region &
   language.
   
2. Click on Add a Language >Select the Language (Japanese).
   
3. Once added, click on Options button, and select Add Keyboards to select Japanese keyboard.
   

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Can't set Japanese language

I can't set Japanese as interface language. There is no button for restarting device after adding Japanese language to the top of the language list. Besides, I can't add Japanese keyboard, it always says "Preparing Download..." Wifi and Internet are ok.

Lumia 925, WP 8.1