Windows 10: JBL Tune Beam Headphones Not Showing Up on Bluetooth

Hello,My JBL Tune Beam headphones are not showing up as an option to be paired with via Bluetooth for Windows 11 laptop. Never had any issues with connecting other headphones. JBL's support says this is a Windows issue as these are able to connect to my phone and other devices. Please help.

:)

 

Bluetooth headphones (JBL TUNE 700BT) connected only to voice

Hello

I have my headphones which are JBL TUNE 700BT for a year now, and to today they worked perfectly fine. But when I tried to connect them today, they only connected to voice and in fact, device menager showed that they aren't actually connected.

 

Bluetooth problem: JBL Tune 770NC failing to pair with Windows 10 PC

Hi there,

I'm having trouble connecting my bluetooth pair of headphones (JBL Tune 770NC) with my Windows 10 Pro PC (22H2, 19045.3693)

Some machine specs -

ASUS PRIME B450-PLUS

AMD Ryzen 7 3700X 8-Core Processor

NVIDIA GeForce RTX 2070

Steps to reproduce issue:

Put my JBL headphones into pairing mode

Bluetooth icon from lower menu bar > Add Bluetooth or other device > Bluetooth (choose kind of device)

Does not detect anything at all.

Things I've tried:

1) The headphones do connect to my phone

2) I've tried the Bluetooth troubleshooter. (just comes up with "check bluetooth radio status" "fixed")

3) I tried downloading the Windows 10 64 bit bluetooth drivers from Intel. In device manager, this shows up as "Intel Wireless Bluetooth", and is currently on version "22.130.0.2". I notice that the version I tried installing was 22.250 so I'm not sure

3) Enabled "Allow bluetooth devices to find this PC", under bluetooth options

4) I've tried "Intel Driver & Support Assistant" which gives me this print out, and suggests that I'm up-to-date:

Bluetooth Device (Personal Area Network) #3

• Driver Details
  
• ProviderMicrosoft
  
• Version10.0.19041.3636
  
• Date6/21/2006
  

• Device Details
  
• ManufacturerMicrosoft
  
• AvailabilityRunning at full power
  
• StatusThis device is working properly.
  
• InstalledTrue
  
• MAC Address90:78:41:38:06:84
  
• Service NameBthPan
  
• Device IdBTH\MS_BTHPAN\7&2A9EE80F&4&2
  

I'm sorry - not able to include screenshots, maybe because I'm a new forum user.

Any guidance would be amazing, thanks

 

JBL Headphones WON'T FREAKING show on my bluetooth list!

Um, why can't my JBL Headphones be seen on my Bluetooth list? My headphones are fine; they connect to my phone. UGH. I got these for my 18th birthday.