Windows 10: Jigsaw and solitaire wont open.

Discus and support Jigsaw and solitaire wont open. in Windows 10 Customization to solve the problem; I turned on my computer today and everything was different. It wanted windows 10. I could not open jigsaw or solitaire. I couldn't turn chrome back... Discussion in 'Windows 10 Customization' started by frolo, Nov 10, 2018.

  1. frolo Win User

    Jigsaw and solitaire wont open.


    I turned on my computer today and everything was different. It wanted windows 10. I could not open jigsaw or solitaire. I couldn't turn chrome back on only duck duck go would go. Is all this from windows 10. What do I do

    LH

    :)
     
    frolo, Nov 10, 2018
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Nov 10, 2018
    #2
  3. SueR331 Win User
    Microsoft solitaire and jigsaw suddenly won't open

    since Feb 13, 2017 I cannot open microsoft Solitaire or Jigsaw. I did see there was an update to X box that day - is this the cause?
     
    SueR331, Nov 10, 2018
    #3
  4. Jigsaw and solitaire wont open.

    Why wont my Microsoft Solitaire Collection open

    Hi,

    As you are unable to open the Solitaire game, I would like to ask some questions to narrow down the issue.

    • Do you get any error message?
    • Did you make any changes prior to this issue?


    I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below and check if it helps.

    • Type “Troubleshooting” in search box and press Enter.
    • Click on View all on top left pane.
    • Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Nov 10, 2018
    #4
Thema:

Jigsaw and solitaire wont open.

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