Windows 10: Just bought PC and can't login

Discus and support Just bought PC and can't login in User Accounts and Family Safety to solve the problem; I can't sign in to do this and I can't get it to boot to USB. See if this You-tube tutorial makes sense to you................ [MEDIA] Discussion in 'User Accounts and Family Safety' started by madgreek65, Apr 1, 2016.

  1. davidhk Win User

    Just bought PC and can't login


    See if this You-tube tutorial makes sense to you................
     
    davidhk, Apr 1, 2016
    #16

  2. That is the Win 7 bios screen. Win 10 is totally different.

     
    madgreek65, Apr 1, 2016
    #17
  3. flybynite Win User
    BIOS is independent of OS.
     
    flybynite, Apr 1, 2016
    #18
  4. Just bought PC and can't login

    Maybe, but the Win 7 screen gives more options than the win 10 screen. There is no option on my Win 10 screen to choose USB as a boot option. I just want to reinstall Win 10 (which is insane because this is a brand new laptop), but I have no CD and no way to choose USB. I hate Microsoft. Only Microsoft can make buying a new computer a horrible experience.

     
    madgreek65, Apr 1, 2016
    #19
  5. flybynite Win User
    I don't think you are in the BIOS or perhaps UEFI settings. Like I said the BIOS does not depend on the OS at all. You could be installing Windows 3.11 and it would not change. Does your computer come with a manual, or perhaps you can find one on the internet. It should explain what you want to do.
     
    flybynite, Apr 1, 2016
    #20
  6. I held down F8 at boot which took me to a recovery screen. I seleted "see advanced repair options". Tried to reset PC but it is asking me for a password again. I am starting to think that my id/pwd is not an admin acct and no admin acct is established on this laptop. I am still stuck but still trying things.
     
    madgreek65, Apr 1, 2016
    #21
  7. Freakin' Windows. So I am trying to create a Win10 installation file on my USB drive. I download the media creation tool on the d: drive of another laptop because there is no space on the c: drive. When I run it, it assumes the c: drive and gives no option to change it so I can create the Win10 install file until I free up 8G, which I can't do. Fun, Fun!
     
    madgreek65, Apr 1, 2016
    #22
  8. Just bought PC and can't login

    Freakin' Windows. So I am trying to create a Win10 installation file on my USB drive. I download the media creation tool on the d: drive of another laptop because there is no space on the c: drive. When I run it, it assumes the c: drive and gives no option to change it so I can't create the Win10 install file until I free up 8G, which I can't do. Fun, Fun!
     
    madgreek65, Apr 1, 2016
    #23
  9. Now I used my son's laptop to run program. Says I need a 3G USB drive which I don't have. Good times.
     
    madgreek65, Apr 1, 2016
    #24
  10. Word Man Win User
    How about starting your laptop but hammering the F4 key before Windows tries to start to get to the Samsung Recovery and doing a factory restore?

    Just bought PC and can't login [​IMG]
     
    Word Man, Apr 1, 2016
    #25
  11. flybynite Win User
    This link will download the Windows Media Creation Tool. Code: MSN France: Hotmail, Outlook, actualités, météo, divertissement Run it, and choose create installation for another PC. You can choose USB of create ISO. I would choose create ISO, but USB might be easier for you. If you choose IS0, then an ISO should download. Extract it with WINRAR or 7zip or the like. Open Windows Powershell as admin. Type in diskpart and press enter. All further instructions will assume enter after command. Type list disk. Look at which number is USB drive. Type sel disk <# of USB drive> without the <>. Clean. Create part pri. sel part 1. format fs=ntfs quick (for BIOS) or format fs=fat32 quick (for UEFI). assign. active. Now you can close Powershell. Open File Explorer then copy ALL of the files from the extracted folder of the ISO to the USB drive. Now you can boot with USB.
     
    flybynite, Apr 1, 2016
    #26
  12. flybynite Win User
    You may need to run out and buy one. Don't get anything less than 8 GB. They are cheap.
     
    flybynite, Apr 1, 2016
    #27
  13. simrick Win User

    Just bought PC and can't login

    Check with Samsung support (Google it!) how to restore Samsung 940Z5L to factory settings. There will be a recovery partition on your hard drive which you can access to put everything as it was when you first bought it.
     
    simrick, Apr 1, 2016
    #28
  14. Thanks man. I am set now. In the original set up I did not link the laptop to a MS acct because I did not want to create one. Once I did the factory restore, I created an MS account and linked it to the laptop. Now I can login. I was trying to login in before with the login of the laptop, but apparantly MS forces you to login with an MS account. Pretty lame.

     
    madgreek65, Apr 1, 2016
    #29
  15. This is solved. Moral of the story is you must setup a Microsoft account or you can't login. My old laptop was Win 7 and that was not the case. The fix was to do a factory restore by booting with F4 held down. Then go through the setup and include a MS account.

     
    madgreek65, Apr 1, 2016
    #30
Thema:

Just bought PC and can't login

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