Windows 10: Just can't get access to talk with microsoft directly.

I have had this issue with my hitman game not working, through multiple supports options they just ended up telling me I keep getting error codes, and need to talk to Microsoft technicians directly to fix it, everytime I go through the support it only gives me the option to get community help, and I can't get this fixed, anyway to get in contact with Microsoft directly for help?

:)

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

Windows help and learning

Hope this information helps, let us know the status of the issue

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Cortana stopped talking recently

Hi Martin,

I realize that Cortana is not working properly. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC after which you are facing this issue?
  
• 
  Are you talking to Cortana with your own voice?
  
• 
  Is the mic on the PC working fine?
  

Suggest you to refer to this article to check if that helps.

Reasons Cortana doesn't talk to me: https://support.microsoft.com/en-us...73d1e63b0e/reasons-cortana-doesn-t-talk-to-me

Keep us informed to help you further.