Windows 10: Just upgraded from Win 7 to Win 10. My 2nd monitor is not working

My computer is a recently purchased Dell with the Intel Graphics HD 530 display adapter. The outputs are one HDMI port (Monitor 1) and one display D-port (Monitor 2). I am connected to a pair of identical Samsung monitors. The D-port is routed through a passive display adapter for connection to the HDMI cord serving the second monitor. All my trouble is associated with Monitor 2.

During start up both monitors are used. The machine moves from the D-port monitor back to the HDMI port monitor during the startup process. At the end of the process only the HDMI monitor will display.

I tried swapping the cords around between the two monitors (switching up which was on D-port and which wasn't). Monitor 1 (HDMI-primary) works when connected to either the D-port cord set or the HDMI cord set. Monitor 2 (D-port primary) does not work on either cord set EXCEPT at machine start up when both monitors get used.

Prior to upgrading from Windows 7, everything worked. After the upgrade only the Monitor 1 works. I've tried removing and re-installing drivers. That didn't work.

Thoughts and suggestions?

:)

 

Unable to connect to second monitor in Windows 10

Original title: Upgrade from Win 7 to Win 10

Hours after my old Win 8.1 PC was appropriated and updated to WIN 10 without my permission my PC just went silent without any warning signs. I have a HP Z400 Work Station from Ebay that had Win 7 disks. After a couple of errors of about 6 hours I was successful.

The Z400 has dual monitor capability. The second monitor was connected but it's blue light wouldn't go on so the red screen got an error because the software timed out waiting for the second monitor.

Should I try to access my 8.1 's data from the cloud for this WIN 7 OS? Or Upgrade to WIN 10 and then get the 8.1's cloud data for WIN 10?

 

Black screen with cursor during installation (upgrade 8.1 64 to 10) - Solved

Quick feedback that may help others with the same issue. I had the known black screen with cursor issue during the upgrade from Win 8.1 - 64 bits to Win 10.

It seems the upgrade procedure didnt like my multi monitor setup so I simply removed the HDMI cable to the 2nd monitor (even though the 2nd monitor was powered off!), rebooted and installation went well.

 

Press the Windows Logo key *Start and the P key, then select Extend. What happens when you do that?

 

I had a similar problem setting up My PC with a Radeon R380. The DVI-D monitor OK, the HDMI connected monitor no joy. Part of my problem was getting the drivers to load correctly but I had to go into the display settings in Windows 10 to get things fixed. There is a button in these setting that scans for other monitors. Once I had the drivers installed correctly this scan function did the job.