Windows 10: Just upgraded to 18362 and it's freezing periodically

Discus and support Just upgraded to 18362 and it's freezing periodically in Windows 10 Support to solve the problem; Just upgraded to 18362 and it's freezing periodically. I've not had Windows issues in a long time. What should I do? 135153 Discussion in 'Windows 10 Support' started by AshleyQuick, Jun 20, 2019.

  1. Just upgraded to 18362 and it's freezing periodically


    Just upgraded to 18362 and it's freezing periodically. I've not had Windows issues in a long time. What should I do?

    :)
     
    AshleyQuick, Jun 20, 2019
    #1
  2. 56Kruiser Win User

    PC Freezing for short periods -> DistributedCOM Error?


    I'm trying to open an Intel support ticket. I ran the SSU, and selected the option to submit to Intel. But when I click that it takes me to the site, and I created an account, but it does not appear to be submitting the SSU file.

    It wants me to identify my component. So here's a couple options it shows:

    If I select "I dont' know", it gives me this, which offers for me to run SSU and check the list:


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    So I tried Select from list, and get this:


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    If I select identify by part number of serial number, I get this:


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    I"m not sure how I should proceed.
     
    56Kruiser, Jun 20, 2019
    #2
  3. 56Kruiser Win User
    PC Freezing for short periods -> DistributedCOM Error?


    Just now getting to your last post.

    Interestingly, main reason, I had booted my computer into the onboard diagnostics, and ran the memory test there. I let it run 10 times. Took all evening up to bedtime. It was successful with zero errors.

    I'm running a Beta Log Collector. During the run, it had the comment "Failed to download autorunsc, skipping...". The resulting file is attached.

    I just turned off "Disable automatic deletion of memory dumps when disk space is low". I don't know if that will allow the dmp files to be created or not. My C: drive has 380GB of space, so I wouldn't think they should be deleted.


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    Browsing around in the control panel, I found this:


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    That suggests to me I'm not getting restore points. However I find this on restore points:


    Just upgraded to 18362 and it's freezing periodically [​IMG]


    Wondering if I should make any changes to the settings.

    I will run the memory test you suggested today.
     
    56Kruiser, Jun 20, 2019
    #3
  4. Steve C Win User

    Just upgraded to 18362 and it's freezing periodically

    Need Serious Help: How To Record Video of What is Done on my PC?


    I suggest the following simple steps:

    1. Set the autosave options in MS Office to a low value say 5 minutes.
    2. Setup file history to autosave frequently - the shortest period is 5 mins
    3. Install Macrium Reflect Free and configure it to do a daily incremental system backup

    You should be well covered if you do the above to protect your key files.
     
    Steve C, Jun 20, 2019
    #4
Thema:

Just upgraded to 18362 and it's freezing periodically

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