Windows 10: K BYTE Fingerprint Security Reader Cannot uninstall Protector Suite QL 5.2

I tried to install K BYTE Fingerprint Security Reader. I have Windows 10 PRO and their instruction Disc said that there is no need to use that disc. I hooked up the USB Fingerprint scanner and I heard the “beep” but nothing appeared on screen setup of or shows in My Computer.

I then used their disc Fingerprint Security Reader and clicked on Installation. Again nothing appeared.

Now here’s my problem. I went to Control panel to see if anything was in there for this unit. There is a program Protector Suite QL 5.2 shown. I have tried to uninstall this but it tells me I’m missing a .dll file. When I click OK, a popup comes and says “

Installer Information​

The program requires IE 5.00 and higher​

I have rebooted about 10 times and nothing works.​

I tried their webpage www.kbytememory.com and get this:
This site can’t be reached
www.kbytememory.com took too long to respond.
Search Google for kbyte memory
ERR_CONNECTION_TIMED_OUT​

I have called K BYTE tech support (800.840.9212) the last few days 4 times. All you get is a voicemail saying “we are busy leave a message and tell us what the problem is and leave your number” no one has called back.



How do I get this Protector Suite QL 5.2 out of my computer?

:)

 

k byte

can the k byte fingerprint reader work with win 10

 

Fingerprint reader on windows 10


I've been using Windows 7 Ultimate for a few years now with AuthenTec Protector Suite 2012 installed and a TrueMe fingerprint reading device.

The Protector Suite software allowed me to login to windows using a fingerprint and to use fingerprints to open password protected files as well as entering passwords into web screens. The software maintained a database, which allowed any entry of a password to be stored against a fingerprint.

Consequently, I've become used to simply swiping the fingerprint reader to enter all my passwords. Brilliant!

Along comes Windows 10 and I can't get Protector Suite 2012 to install. It gives the error "To use this product, Windows Biometric Framework must be enabled.". I can successfully setup Windows 10 Hello to use the fingerprint reader to login to Windows 10, but this is a small fraction of the potential of using fingerprints.

Anyone any idea on how to enable Windows Biometric Framework. By the way I've already tried using gpedit.msc to Enable "Allow the use of biometrics" but this doesn't appear to make the slightest bit of difference.

Alternatively, is there any Windows 10 compatible software out there that will do more than simply allow me to use my fingerprint reader to login. I would like to use it to enter passwords for protected files and web page inputs.

I performed a clean, fresh install of Windows 10 Pro alongside my existing Windows 7 Ultimate, so I can dual boot. Until I get ALL the functionality I currently have with Windows 7, I won't be switching to Windows 10 anytime soon.

 

Fingerprint Scanner

I'm using K-Byte Fingerprint Security Reader [Model No: KB-FPIDTCS3]

but I don't know if it works on windows 10, Does it?